Infobird (NASDAQ: IFBD), a leading provider of AI-powered customer-engagement solutions in China, recently integrated ChatGPT in its ongoing commitment to upgrade its artificial intelligence customer service system. According to the announcement, ChatGPT is a leading AIGC technologies that has been widely applied in fields such as natural language processing and machine learning. The company noted that the integration of new technology marks an important milestone for Infobird as it has become one of the first batch of companies that have ChatGPT-empowered customer engagement system in China. In the process of integrating the tech, Infobird studied industry-specific material and common-sense responses to ensure the integration with its existing intelligent customer service robot. “The introduction of ChatGPT will completely change the working method of the customer service system and make it more intelligent and efficient,” said the company in the announcement. “It will also provide more business opportunities for the company, such as capturing user needs through intelligent customer service systems, optimizing product design, and improving user satisfaction. As a leading AI SaaS software service provider in China, [we are] committed to making our clients’ customer engagement smart and personalized. Through comprehensive intelligent product systems such as cloud call center, AI Chatbots, intelligent cloud customer service, and intelligent quality inspection, we empower clients with standard and intelligent software products for the whole customer engagement process.”
To view the full press release, visit https://ibn.fm/F6TaD
About Infobird Software Co. Ltd.
Infobird, headquartered in Beijing, China, is a software-as-a-service (“SaaS”) provider of innovative AI-powered or enabled customer-engagement solutions. The company’s mission is to empower companies to have smart and personalized customer engagement solutions. By leveraging self-developed cloud-native architecture, AI and machine-learning capabilities, patented Voice over Internet protocol technologies, no-code development platform and in-depth industry expertise, Infobird provides holistic business value-driven, customer-engagement SaaS solutions to help companies increase revenue, reduce costs, and enhance customer service quality and customer satisfaction. For more information about the company, visit www.Infobird.com.
NOTE TO INVESTORS: The latest news and updates relating to IFBD are available in the company’s newsroom at https://ibn.fm/IFBD
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