Comprehensive, expert CRM consulting services built on deep ERP experience enables Rimini Street clients to maximize ROI and usage of Salesforce platform

Rimini Street, Inc. (Nasdaq: RMNI), a global provider of end-to-end enterprise software support, products and services, the leading third-party support provider for Oracle and SAP software, and a Salesforce and AWS partner, today announced its expansion of Salesforce services to include Rimini Consult™ for Salesforce®.

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Rimini Street Expands its Salesforce Solutions to Include Rimini Consult™ for Salesforce® (Photo: Business Wire)

Rimini Consult for Salesforce offers functional and technical consulting, project design, and strategic planning services to help Rimini Street clients grow their business by effectively leveraging the ever-expanding capabilities in the Salesforce ecosystem.

“With increases in Salesforce labor and licensing expenses and the central role Salesforce plays in revenue generation, Salesforce customers want to maximize the value of their CRM investment,” said Bill Carslay, GVP and general manager of professional services at Rimini Street. “Rimini Consult’s full suite of Salesforce consulting services is designed to help clients achieve their objectives with a focus on measurable outcomes, total cost of ownership, and return on investment. This is how we demonstrate accountability to our clients and ultimately define our value as a Salesforce consulting partner.”

Rimini Solutions™ for Salesforce®: A Powerful Combination of Managed and Consultative Services

Rimini Solutions for Salesforce is the combination of both Rimini Manage™ and Rimini Consult™ for Salesforce, delivering a comprehensive set of Salesforce solutions that increases flexibility to better meet changing business needs, and drives lower total cost of ownership while maximizing return on investment.

Rimini Manage™ for Salesforce®

Introduced in 2018, Rimini Street’s application managed services for Salesforce help free up valuable IT resources and flexes as business grows. The unique “unlimited” managed service is offered at a fixed price enabling predictable cost forecasting, and the service catalog covers more than 130 core managed services including:

• Outsourced administration
• Minor enhancements
• Break/fix
• Performance monitoring
• System configurations
• Analytics

Rimini Consult™ for Salesforce®

Rimini Street’s professional services help clients evolve their Salesforce platform and minimize integration and interoperability challenges within their enterprise software ecosystem. Leveraging the flexible nature of Salesforce technologies - from core clouds to MuleSoft™ middleware - Rimini Street delivers comprehensive professional services to ensure platform scalability and value including:

• Roadmap and strategic planning
• Platform ‘health’ checks
• Interoperability and integration
• Data migration
• Security
• Skills expansion & augmentation

“Collaboration and partnership are at the heart of our success with Salesforce consulting,” said Jack Wagnon, principal product manager of Rimini Solutions for Salesforce at Rimini Street. “We are excited to continue expanding our scope of services to help the growing number of Salesforce customers maximize their investments in the leading CRM platform through the use of our full suite of consulting services.”

Explore the full Rimini Street portfolio of ultra-responsive, trusted and proven support, managed services, security, integration, observability, professional services and Rimini ONE™ end-to-end outsourcing solutions for SAP, Oracle and Salesforce applications to support competitive advantage, profitability and growth.

About Rimini Street, Inc.

Rimini Street, Inc. (Nasdaq: RMNI), a Russell 2000® Company, is a global provider of end-to-end enterprise software support, products and services, the leading third-party support provider for Oracle and SAP software and a Salesforce and AWS partner. The Company has operations globally and offers a comprehensive family of unified solutions to run, manage, support, customize, configure, connect, protect, monitor, and optimize enterprise application, database, and technology software, and enables clients to achieve better business outcomes, significantly reduce costs and reallocate resources for innovation. To date, over 5,200 Fortune 500, Fortune Global 100, midmarket, public sector, and other organizations from a broad range of industries have relied on Rimini Street as their trusted enterprise software solutions provider. To learn more, please visit riministreet.com, and connect with Rimini Street on Twitter, Instagram, Facebook and LinkedIn. (IR-RMNI)

Forward-Looking Statements

Certain statements included in this communication are not historical facts but are forward-looking statements for purposes of the safe harbor provisions under The Private Securities Litigation Reform Act of 1995. Forward-looking statements generally are accompanied by words such as “anticipate,” “believe,” “continue,” “could,” “currently,” “estimate,” “expect,” “future,” “intend,” “may,” “might,” “outlook,” “plan,” “possible,” “potential,” “predict,” “project,” “seem,” “seek,” “should,” “will,” “would” or other similar words, phrases or expressions. These forward-looking statements include, but are not limited to, statements regarding our expectations of future events, future opportunities, global expansion and other growth initiatives and our investments in such initiatives. These statements are based on various assumptions and on the current expectations of management and are not predictions of actual performance, nor are these statements of historical facts. These statements are subject to a number of risks and uncertainties regarding Rimini Street’s business, and actual results may differ materially. These risks and uncertainties include, but are not limited to, adverse developments in and costs associated with defending pending litigation or any new litigation, including the disposition of pending motions to appeal; additional expenses to be incurred in order to comply with injunctions against certain of our business practices and the impact on future period costs; changes in the business environment in which Rimini Street operates, including the impact of any recessionary economic trends and changes in foreign exchange rates, as well as general financial, economic, regulatory and political conditions affecting the industry in which we operate and the industries in which our clients operate; the evolution of the enterprise software management and support landscape and our ability to attract and retain clients and further penetrate our client base; significant competition in the software support services industry; customer adoption of our expanded portfolio of products and services and products and services we expect to introduce; our ability to sustain or achieve revenue growth or profitability and manage our cost of revenue; estimates of our total addressable market and expectations of client savings relative to use of other providers; variability of timing in our sales cycle, and risks relating to retention rates; the loss of one or more members of our management team; our ability to attract and retain qualified employees and key personnel; challenges of managing growth profitably; our need and ability to raise additional equity or debt financing on favorable terms and our ability to generate cash flows from operations to help fund increased investment in our growth; the impact of environmental, social and governance (ESG) matters; risks associated with global operations; our ability to prevent unauthorized access to our information technology systems and other cybersecurity threats, protect the confidential information of our employees and clients and comply with privacy regulations; our ability to maintain an effective system of internal control over financial reporting; our ability to maintain, protect and enhance our brand and intellectual property; changes in laws and regulations, including changes in tax laws or unfavorable outcomes of tax positions we take, or a failure by us to establish adequate tax reserves; our credit facility’s ongoing debt service obligations and financial and operational covenants on our business and related interest rate risk, including uncertainty from the transition to SOFR or other interest rate benchmarks; the sufficiency of our cash and cash equivalents to meet our liquidity requirements; the amount and timing of repurchases, if any, under our stock repurchase program and our ability to enhance stockholder value through such program; uncertainty as to the long-term value of Rimini Street’s equity securities; catastrophic events that disrupt our business or that of our clients; and those discussed under the heading “Risk Factors” in Rimini Street’s Quarterly Report on Form 10-Q filed on August 2, 2023, and as updated from time to time by Rimini Street’s future Annual Reports on Form 10-K, Quarterly Reports on Form 10-Q, Current Reports on Form 8-K, and other filings by Rimini Street with the Securities and Exchange Commission. In addition, forward-looking statements provide Rimini Street’s expectations, plans or forecasts of future events and views as of the date of this communication. Rimini Street anticipates that subsequent events and developments will cause Rimini Street’s assessments to change. However, while Rimini Street may elect to update these forward-looking statements at some point in the future, Rimini Street specifically disclaims any obligation to do so, except as required by law. These forward-looking statements should not be relied upon as representing Rimini Street’s assessments as of any date subsequent to the date of this communication.

© 2023 Rimini Street, Inc. All rights reserved. “Rimini Street” is a registered trademark of Rimini Street, Inc. in the United States and other countries, and Rimini Street, the Rimini Street logo, and combinations thereof, and other marks marked by TM are trademarks of Rimini Street, Inc. All other trademarks remain the property of their respective owners, and unless otherwise specified, Rimini Street claims no affiliation, endorsement, or association with any such trademark holder or other companies referenced herein.

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