Enterprise Connect, the leading conference and exhibition for enterprise communications and collaboration, today announces the finalists for the Best of Enterprise Connect awards program. Best of Enterprise Connect recognizes excellence and innovation in the enterprise communications and collaboration industry. Judges reviewed entries with a focus on factors including technology advancement, innovation and business impact.

Finalists for the Best in Enterprise Connect award are:

OVERALL Best in Enterprise Connect

• 8x8
  • 8x8, for a product to be announced in late September.
• BlueJeans by Verizon
  • BlueJeans Telehealth, a customizable telehealth application that helps replicate the experience of onsite care encounters and patient interactions while also providing the flexibility of virtual care.
• Five9
  • Five9 Inference Studio 7.0, a cloud-based Intelligent Virtual Agent (IVA) platform with a no-code development interface that allows businesses to quickly build and deploy a digital workforce across multiple channels and multiple languages.
• Mio
  • Mio Universal Direct Messages, which power intercompany communications across Slack, Microsoft Teams, Webex, and Zoom Chat through the use of webhooks and APIs.
• TSG Global
  • tnID, which deploys a patented blockchain solution designed to provide a shared chain of custody and attested identity record relating to telephone numbers (commonly used by IoT devices).
• Voximplant
  • Voximplant Kit, an omnichannel cloud contact center with no-code AI and a flexible voice-activated IVR that is easy to deploy and manage.
• Wahsega
  • Carina, mass notification and safety IoT platform designed to protect people and buildings.

Best Innovation in Customer Experience

• Sprinklr
  • Sprinklr, for a product to be announced this Fall.
• Voximplant
  • Voximplant Kit, an omnichannel cloud contact center with no-code AI and a flexible voice-activated IVR that is easy to deploy and manage.

Best Application of Artificial Intelligence

• AWS
  • AWS, for a product to be announced in late September.
• Five9
  • Five9 Inference Studio 7.0, a cloud-based Intelligent Virtual Agent (IVA) platform with a no-code development interface that allows businesses to quickly build and deploy a digital workforce across multiple channels and multiple languages.
• Sprinklr
  • Sprinklr, for a product to be announced this Fall.

• Uniphore
  • U-Trust Portfolio, composed of U-Trust Agent, a verification solution that uses a unique voiceprint to authenticate agents; and U-Trust Environment, which protects sensitive customer data.
• VoiceInteraction
  • CallScriber, an AI-driven insight-gathering application that receives, automatically transcribes, and analyzes every customer interaction.

Best Innovation for Virtual Meetings

• Mio
  • Mio Universal Direct Messages, which power intercompany communications across Slack, Microsoft Teams, Webex, and Zoom Chat through the use of webhooks and APIs.
• Poly
  • Poly Studio E70, intelligent camera for meeting rooms emphasizing video quality, audio features, and analytics.
• Zoom
  • Zoom Events, an all-in-one platform for creating a wide range of interactive and immersive virtual events to reach and engage audiences of any size.

Best Innovation for the Post-Covid Workspace

• BlueJeans by Verizon
  • BlueJeans Telehealth, a customizable telehealth application that helps replicate the experience of onsite care encounters and patient interactions while also providing the flexibility of virtual care.
• Crestron
  • Crestron Flex Phones, a new portfolio of Microsoft Teams-certified desk phones for organizations seeking a dedicated collaboration experience for their employees.
• Newline Interactive
  • Newline Flex, an all-in-one touch monitor designed for desktop collaboration.
• Slack
  • Slack Voice Video, & Screen Recordings, which let users create and share short voice, video, or screen share recordings for others to watch and respond to directly in channel—at whatever time works best for them.
• Wahsega
  • Carina, mass notification and safety IoT platform designed to protect people and buildings.
• X2O Media
  • X2O OneRoom, designed to create an immersive real-time meeting, collaboration and learning environment for organizations with employees across the globe.

“The enterprise communications/collaboration industry is witnessing unprecedented levels of innovation, and the Best of Enterprise Connect award finalists represent the cream of the crop,” said Eric Krapf, Enterprise Connect General Manager and Program Co-Chair. “This year’s Finalists rose to the occasion of the pandemic’s disruptions, responding with exciting new products and services that will lead the way in helping enterprises enable the future of work.”

Winners will be announced during an awards presentation at Enterprise Connect 2021 on Tuesday, September 28. Enterprise Connect 2021 takes place September 27 - 29 at the Gaylord Palms in Orlando. For more information and to register for the event, visit www.enterpriseconnect.com/orlando.

Media and industry analysts who are interested in attending Enterprise Connect 2021 can apply for a complimentary press badge here.

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For additional information on exhibition or sponsorship opportunities, contact Michael Leahy at Michael.Leay@informa.com.

Enterprise Connect is taking steps to ensure attendee, exhibitor and partner safety. Enterprise Connect will adopt parent company Informa’s AllSecure Plan at the event. AllSecure is Informa’s approach to ensuring the highest standards of safety, hygiene, cleanliness and operational effectiveness for all exhibitors, attendees, speakers and press. Learn more about Enterprise Connect’s health and safety plan here.

About Enterprise Connect

For more than 30 years, Enterprise Connect has been the leading conference and exhibition for enterprise communications and collaboration in North America. Enterprise Connect brings corporate IT decision makers together with the industry's vendors, analysts and consultants to focus on the issues central to enterprise communications. Enterprise Connect owns and produces No Jitter, (nojitter.com), providing daily blogging and analysis of enterprise communications, and it also serves the community with a weekly email newsletter, research surveys and a Webinar Series. For more information, visit enterpriseconnect.com/orlando. Enterprise Connect is brought to you by Informa Tech.

About Informa Tech

Informa Tech is a market leading provider of integrated research, media, training and events to the global Technology community. We're an international business of more than 600 colleagues, operating in more than 20 markets. Our aim is to inspire the Technology community to design, build and run a better digital world through research, media, training and event brands that inform, educate and connect. Over 7,000 professionals subscribe to our research, with 225,000 delegates attending our events and over 18,000 students participating in our training programs each year, and nearly 4 million people visiting our digital communities each month. Learn more about Informa Tech.

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