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NaphCare Partner Hillsborough County Sheriff’s Office Awarded First in the Nation NCCHC Pinnacle Award

  • Hillsborough County Sheriff’s Office (HCSO) correctional facilities are the first in the nation to achieve three accreditations from the National Commission on Correctional Health Care (NCCHC)
  • Falkenburg Road Jail and Orient Road Jail in Tampa, Fla., received NCCHC accreditations for jail health services, mental health services and opioid treatment programming
  • NCCHC offers accreditation for health services in jails, prisons and juvenile confinement facilities, mental health services in correctional facilities and opioid treatment programs in correctional facilities based on the organization’s widely respected standards
  • Accreditation demonstrates compliance with NCCHC’s nationally recognized criteria for excellence in correctional health care.

In partnership with NaphCare, Inc., the Hillsborough County Sheriff’s Office (HCSO) was awarded the inaugural Pinnacle Award by the National Commission on Correctional Health Care for achieving three NCCHC accreditations, a demonstration of their commitment to quality correctional health care.

This press release features multimedia. View the full release here:

Sheriff Chronister of the Hillsborough County Sheriff's Office accepts the NCCHC Pinnacle Award in partnership with NaphCare. (Photo: Business Wire)

Sheriff Chronister of the Hillsborough County Sheriff's Office accepts the NCCHC Pinnacle Award in partnership with NaphCare. (Photo: Business Wire)

The Falkenburg Road Jail and Orient Road Jail in Tampa, Florida, are the first correctional facilities in the nation to earn NCCHC accreditation for jail health services, mental health services and opioid treatment programming. NCCHC accreditation signals achievement of compliance with the highest nationally accepted standards of care across each category.

"When I stepped into my role as Hillsborough County Sheriff, I knew that as a law enforcement agency, we could not arrest our way out of problems like drug addiction and mental health issues in our community," said Sheriff Chad Chronister. "We had to take a holistic approach in order to reduce recidivism, which is why we began offering and expanding our options for substance abuse treatment, mental health counseling, vocational training and connecting inmates with resources that will help get their lives back on the right path upon release. We are grateful for our partnership with NaphCare, whose medical staff helps make these services possible, and we are humbled by NCCHC recognizing our continued efforts."

Both jails underwent rigorous assessments by surveyors from NCCHC, the nation’s leading authority on correctional health care, in November 2020 to assess compliance with NCCHC standards across the three areas of accreditation. Upon passing the survey requirements, the Falkenburg Road Jail and Orient Road Jail each received renewed accreditation in January 2021 for health services in jails. This is the first time either facility has received accreditation for mental health services and opioid treatment programming, in January 2021 and March 2021, respectively.

“This prestigious Pinnacle Award is the highest honor in correctional health care, signaling the Hillsborough County Sheriff’s Office’s commitment to excellence. By achieving multiple accreditations, HCSO stands at the forefront of correctional health care,” said Jim Martin, MPSA, CCHP, Vice President, Program Development, NCCHC. “From now on and moving forward, HCSO will be a model for other sheriffs to follow. Let this be a challenge to our nation’s sheriffs to not only meet the basics of constitutional correctional health care, but to go well beyond the basics.”

HCSO and NaphCare have partnered to launch multiple innovative programs aimed at addressing the mental health and substance use epidemics impacting America’s jails. Specialized programs such as Medication Assisted Treatment (MAT), a Mental Health Stabilization Unit and the Veterans Resurgence Program are designed to prepare incarcerated individuals for a safe and healthy return to their communities, which in turn reduces recidivism rates.

“We’re proud of our NaphCare team for working diligently with the Hillsborough County Sheriff’s Office to achieve this unprecedented award in the midst of a global pandemic,” said Brad McLane, NaphCare CEO. “The Hillsborough County Sheriff’s Office exemplifies a culture of excellence, beginning with the leadership of Sheriff Chronister and extending through each and every member of his team. We’re excited for the future of our partnership in launching new programs to support mental health crisis intervention, alternatives to incarceration and successful community partnerships.”

For b-roll footage of the award ceremony, click here.

About NaphCare, Inc.

NaphCare, Inc., partners with local, state and federal government agencies nationwide to provide innovative healthcare, technology and administrative solutions for the correctional and justice systems. The company’s industry-leading approach to correctional healthcare includes designing and implementing evidence-based clinical programs to address the specific challenges of the corrections environment. Above all, NaphCare aims to make a positive impact in the communities they serve. NaphCare is headquartered in Birmingham, Alabama. Additional information can be found on the company’s website:

About National Commission on Correctional Health Care (NCCHC)

The mission of the National Commission on Correctional Health Care, a nonprofit 501(c)(3) organization, is to improve the quality of health care in jails, prisons, and juvenile confinement facilities. NCCHC establishes standards for health services in correctional facilities, operates a voluntary accreditation program for institutions that meet those standards, produces and disseminates resource publications, conducts educational conferences, and offers a certification program for correctional health professionals. NCCHC is supported by the major national organizations representing the fields of health, mental health, law, and corrections. Each of those organizations has named a liaison to the NCCHC board of representatives to create a robust, multidisciplinary governing structure that reflects the complexities of correctional health care.


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