• Global Critical Event Management (CEM) Leader Achieves Top Spot Based on User Feedback from Leading Enterprise Technology Review Site
• Number One Ranking Comes as Everbridge Unveils New Digital Operations Platform to Automate and Streamline Service Delivery and IT Incident Management

Everbridge, Inc. (NASDAQ: EVBG), the global leader in critical event management (CEM), today announced that IT Central Station, the leading peer review site for enterprise technology, ranked Everbridge’s Digital Operations Platform the top IT Alerting and Incident Management solution. The CEM for Digital technology is now fully integrated following the company’s recent acquisition of xMatters.

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Everbridge Recognized as Top Enterprise IT Alerting Solution by IT Central Station (Graphic: Business Wire)

“Everbridge stands incredibly proud to be ranked as the top provider on IT Central Station’s IT Alerting and Incident Management list,” said Prashant Darisi, Vice President, CEM Global Solutions, Everbridge. “Positive peer reviews remain among our highest honors because they come direct from our customers. A growing number of enterprises rely on Everbridge for rapid response management, communications, collaboration, and orchestration to achieve better outcomes and mitigate damage to reputation, revenue, productivity, focus and customer service.”

Customers of Everbridge’s Digital Operations Platform cite reductions in the amount of time it takes to launch response teams and initiate actions after an incident by as much as 93 percent. At an average cost of $9,000 per minute for an IT outage (source: Ponemon Institute), companies can save hundreds of thousands of dollars per incident using the Everbridge platform.

Reviews of xMatters, now part of the recently launched Everbridge Digital Operations Platform, include:

“We saw the value by being able to import everyone’s schedule into one common central repository and have one tool for all the operational teams, or any team for that matter. It gave us the technology to find out who is on call.”

“Everbridge contacts our staff members who are on call to make them aware that there’s an issue going on. It gets them the information they need to log in and fix whatever might be happening. We use it primarily for our major incident response and automated on-call processes.”

“Workflows and messaging are most valuable. Workflows are very useful. They are important for consolidating information or stopping duplication from happening. We put all the information into Everbridge and then the workflow will push the same information in the correct format directly through to other applications that our end users frequently use, such as Slack, email, and Workplace.”

The Everbridge Digital Operations Platform provides enterprise customers with the ability to automate and streamline digital service delivery and incident management across teams and toolsets, and enables organizations to innovate and accelerate digital transformation initiatives, while continuing to meet key uptime service-level agreements (SLAs) and deliver great customer experiences.

To learn more about how the new Everbridge Digital Operations Platform helps organizations save time and money, deliver continuous service uptime and maintain revenue streams, please visit: https://www.everbridge.com/solutions/automate-digital-operations/

About Everbridge

Everbridge, Inc. (NASDAQ: EVBG) is a global software company that provides enterprise software applications that automate and accelerate organizations’ operational response to critical events in order to Keep People Safe and Organizations Running™. During public safety threats such as active shooter situations, terrorist attacks or severe weather conditions, as well as critical business events including IT outages, cyber-attacks or other incidents such as product recalls or supply-chain interruptions, over 6,000 global customers rely on the Company’s Critical Event Management Platform to quickly and reliably aggregate and assess threat data, locate people at risk and responders able to assist, automate the execution of pre-defined communications processes through the secure delivery to over 100 different communication modalities, and track progress on executing response plans. Everbridge serves 8 of the 10 largest U.S. cities, 9 of the 10 largest U.S.-based investment banks, 47 of the 50 busiest North American airports, 9 of the 10 largest global consulting firms, 8 of the 10 largest global automakers, 9 of the 10 largest U.S.-based health care providers, and 7 of the 10 largest technology companies in the world. Everbridge is based in Boston with additional offices in 25 cities around the globe. For more information visit www.everbridge.com

Cautionary Language Concerning Forward-Looking Statements

This press release contains “forward-looking statements” within the meaning of the “safe harbor” provisions of the Private Securities Litigation Reform Act of 1995, including but not limited to, statements regarding the anticipated opportunity and trends for growth in our critical communications and enterprise safety applications and our overall business, our market opportunity, our expectations regarding sales of our products, our goal to maintain market leadership and extend the markets in which we compete for customers, and anticipated impact on financial results. These forward-looking statements are made as of the date of this press release and were based on current expectations, estimates, forecasts and projections as well as the beliefs and assumptions of management. Words such as “expect,” “anticipate,” “should,” “believe,” “target,” “project,” “goals,” “estimate,” “potential,” “predict,” “may,” “will,” “could,” “intend,” variations of these terms or the negative of these terms and similar expressions are intended to identify these forward-looking statements. Forward-looking statements are subject to a number of risks and uncertainties, many of which involve factors or circumstances that are beyond our control. Our actual results could differ materially from those stated or implied in forward-looking statements due to a number of factors, including but not limited to: the ability of our products and services to perform as intended and meet our customers’ expectations; our ability to successfully integrate businesses and assets that we may acquire; our ability to attract new customers and retain and increase sales to existing customers; our ability to increase sales of our Mass Notification application and/or ability to increase sales of our other applications; developments in the market for targeted and contextually relevant critical communications or the associated regulatory environment; our estimates of market opportunity and forecasts of market growth may prove to be inaccurate; we have not been profitable on a consistent basis historically and may not achieve or maintain profitability in the future; the lengthy and unpredictable sales cycles for new customers; nature of our business exposes us to inherent liability risks; our ability to attract, integrate and retain qualified personnel; our ability to maintain successful relationships with our channel partners and technology partners; our ability to manage our growth effectively; our ability to respond to competitive pressures; potential liability related to privacy and security of personally identifiable information; our ability to protect our intellectual property rights, and the other risks detailed in our risk factors discussed in filings with the U.S. Securities and Exchange Commission (“SEC”), including but not limited to our Annual Report on Form 10-K for the year ended December 31, 2020 filed with the SEC on February 26, 2021. The forward-looking statements included in this press release represent our views as of the date of this press release. We undertake no intention or obligation to update or revise any forward-looking statements, whether as a result of new information, future events or otherwise. These forward-looking statements should not be relied upon as representing our views as of any date subsequent to the date of this press release.

All Everbridge products are trademarks of Everbridge, Inc. in the USA and other countries. All other product or company names mentioned are the property of their respective owners.

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