Abu Dhabi, UAE - Abu Dhabi Customs earned multiple accolades at the HBC 2024 International Awards, held on November 9th in Riyadh under the esteemed patronage of His Royal Highness Prince Abdulaziz bin Salman Al Saud, Saudi Minister of Energy, and Her Royal Highness Princess Ghada bint Abdullah Al Saud. Distinguished guests at this global event included H.E. Almarri Lieutenant General Mohammed Ahmed, Director General of the General Directorate of Residency and Foreigners Affairs in Dubai; His Excellency Dr. Engineer Saad bin Ahmed Al Muhannadi, President of Qatar’s Public Works Authority; His Excellency Dr. Wahdan Al Qadi, CEO of the Saudi Investment Fund for Events; and Dr. Emmanuel Cerroni, Director General of HBC.

Key Awards Received by Abu Dhabi Customs:

• Executives Gold Awards:
  • Eng. Khalid Almarzooqi, Director of Development & Strategic Planning – Awarded for his instrumental role in developing strategic frameworks that align with national goals, Eng. Almarzooqi has enhanced cross-departmental collaborations within Abu Dhabi Customs. His initiatives have focused on policy reform, technology adoption, and the integration of data-driven insights, positioning the organization at the forefront of customs operations.
  • Dr. Ebrahim Al Khajeh, Human Resources Division Director – Recognized for his leadership in advancing Abu Dhabi Customs’ human resources through digital transformation, Dr. Al Khajeh introduced AI-based analytics to optimize workforce planning and improve employee engagement. His work underscores a shift towards personalized HR solutions and professional development opportunities that cater to the evolving needs of the department.
    
    
• Innovation Gold Award:
  • Abu Dhabi Customs’ innovation efforts were celebrated for advancing customs technology with the “Smart Inspection System,” which employs artificial intelligence to streamline inspection processes, reduce wait times, and enhance border security. This award highlights Abu Dhabi Customs’ leadership in employing digital solutions to improve operational efficiency and client service.
    
    
• Procurement Gold Award:
  • Recognized for exemplary procurement practices, Abu Dhabi Customs’ approach to sustainable sourcing and supplier accountability has raised the standards for transparency and ethics within the customs sector. This award acknowledges their commitment to best practices in supply chain management that prioritize both efficiency and environmental impact.
    
    
• Human Resources Gold Award:
  • Abu Dhabi Customs’ human resources department was honored for its employee-focused initiatives, including professional growth programs and well-being resources. This award underscores their success in fostering a supportive work culture that encourages continuous improvement and aligns with the organization’s long-term mission.

Event Highlights:

The HBC 2024 Awards recognized 60 winners across 28 categories after over 5,000 assessment hours conducted by 42 international experts. The event also marked the launch of the Intelligent Sustainable Excellence (ISE) Model and introduced the HBC Quality of Life Award, spotlighting innovations that promote societal well-being.

Abu Dhabi Customs’ exemplary achievements reflect its commitment to operational excellence, innovation, and workforce development. Awardees are encouraged to share their accomplishments on social media to celebrate this international recognition. Additionally, HBC’s news page will be updated in the coming days with comprehensive event coverage.

For more information, please visit https://hbcworld.org/cases 

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