UNITED STATES
                       SECURITIES AND EXCHANGE COMMISSION
                             WASHINGTON, D.C. 20549

                                 ---------------



                                    FORM 8-K

                                 CURRENT REPORT

     Pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934



Date of Report (Date of earliest event reported): October 10, 2002

                               PIVOTAL CORPORATION
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               (Exact Name of Registrant as Specified in Charter)

                            British Columbia, Canada
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                 (State or Other Jurisdiction of Incorporation)

         000-26867                                     Not Applicable
 ------------------------                     ---------------------------------
 (Commission File Number)                     (IRS Employer Identification No.)

                            700 - 858 Beatty Street
                      Vancouver, B.C., Canada V6B 1C1
               --------------------------------------------------
              (Address of Principal Executive Offices and Zip Code)

Registrant's telephone number, including area code  (604) 699-8000


                                 Not Applicable
               --------------------------------------------------
          (Former Name or Former Address, if Changed Since Last Report)





Item 2. Acquisition or Disposition of Assets

     On  October  23,  2002,   Pivotal  completed  the  merger  of  an  indirect
wholly-owned subsidiary of Pivotal Corporation, Pivotal Merger Subsidiary, Inc.,
a Delaware  corporation,  merged with and into  MarketFirst  Software,  Inc.,  a
Delaware corporation.  As such,  MarketFirst  Software,  Inc. became an indirect
wholly-owned subsidiary of Pivotal Corporation.  MarketFirst Software, Inc., the
developer  of  MarketFirst  Release  4  software,  is  based in  Mountain  View,
California. Under the terms of the Agreement and Plan of Merger dated October 2,
2002,  a  copy  of  which  is  attached   hereto  as  Exhibit  2.1,  the  merger
consideration  was 725,000  shares of common  stock of Pivotal  Corporation.  In
addition,  $54,722.21  was paid to certain  management  employees of MarketFirst
Software,  Inc. in  satisfaction  of rights to which they were entitled upon the
change of control effected by the merger.  The transaction will be accounted for
under the purchase method of accounting.

Item 5. Other Events and Regulation FD Disclosure

     Pivotal  Corporation is implementing  restructuring  plans, which primarily
consist of  reductions  in  headcount  and  discretionary  expenditures  and the
closure  of  facilities.   Pivotal  is  reducing  its  worldwide   workforce  of
approximately  500 employees to  approximately  420  employees,  which  includes
approximately 30 employees from the MarketFirst merger (see Item 2 above).

     On October 10, 2002 Pivotal  Corporation  was notified  that as a result of
the impact of its most recent quarterly  performance on certain required balance
sheet ratios,  it is now required to secure its  US$5,500,000  Credit  Agreement
dated  December 31, 2001,  with cash in trust.  This has resulted in the release
from  escrow of a Pledge  Agreement  dated June 25, 2002  covering  US$5,500,000
cash.  While the Pledge  Agreement  has been released from the escrow and is now
standing as security for advances under the Credit Agreement,  the secured party
has not enforced its rights against the cash collateral.


Item 7. Financial Statements and Exhibits

     (a) Financial Statements of Business Acquired

     The financial  information required by this item will be filed by amendment
within 60 days of November 7, 2002.

     (b) Pro Forma Financial Information

     The financial  information required by this item will be filed by amendment
within 60 days of November 7, 2002.

     (c) Exhibits

         Exhibit
         Number     Description
         ------     -----------

         2.1        Agreement  and Plan of  Merger  among  Pivotal  Corporation,
                    Pivotal  Corporation,  a  Washington  corporation,   Pivotal
                    Merger  Subsidiary,  Inc.,  MarketFirst  Software,  Inc. and
                    other  shareholders  of  MarketFirst  Software,  Inc.  dated
                    October 2, 2002


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                                   SIGNATURES

     Pursuant to the  requirements  of the Securities  Exchange Act of 1934, the
registrant  has duly  caused  this  report  to be  signed  on its  behalf by the
undersigned hereunto duly authorized.

                                       PIVOTAL CORPORATION



Date:  October 28, 2002                By  /s/ DIVESH SISODRAKER
                                           ------------------------------
                                           Divesh Sisodraker
                                           Chief Financial Officer












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                                  EXHIBIT INDEX

Exhibit
Number       Description
-------      -----------
 2.1         Agreement  and Plan of  Merger  among  Pivotal  Corporation,
             Pivotal  Corporation,  a  Washington  corporation,   Pivotal
             Merger  Subsidiary,  Inc.,  MarketFirst  Software,  Inc. and
             other  shareholders  of  MarketFirst  Software,  Inc.  dated
             October 2, 2002