FORM 6-K
SECURITIES AND EXCHANGE COMMISSION
Washington, D.C. 20549
 
Report of Foreign Issuer
 
Pursuant to Rule 13a-16 or 15d-16 of
the Securities Exchange Act of 1934
 
Commission File Number: 001-14554
 
Banco Santander Chile
Santander Chile Bank
(Translation of Registrant’s Name into English)
 
Bandera 140
Santiago, Chile
(Address of principal executive office)
 
          Indicate by check mark whether the registrant files or will file annual reports under cover of Form 20-F or Form 40-F:
 
 
Form 20-F
x
 
Form 40-F
o
 
 
          Indicate by check mark if the registrant is submitting the Form 6-K in paper as permitted by Regulation S-T Rule 101(b)(1):
 
 
Yes
o
 
No
x
 
 
          Indicate by check mark if the registrant is submitting the Form 6-K in paper as permitted by Regulation S-T Rule 101(b)(7):
 
 
Yes
o
 
No
x
 
 
          Indicate by check mark whether by furnishing the information contained in this Form, the Registrant is also thereby furnishing the information to the Commission pursuant to Rule 12g3-2(b) under the Securities Exchange Act of 1934:
 
 
Yes
o
 
No
x
 
 
          If “Yes” is marked, indicate below the file number assigned to the registrant in connection with Rule 12g3-2(b): N/A

 
 

 
 
Table of Contents

Item
   
     
1.
First Quarter 2009 Earnings Report  (English)
 
2.
First Quarter 2009 Financial Statements (Spanish) 
 

 
2

 
 
SIGNATURE
 
Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned, thereunto duly authorized.

BANCO SANTANDER-CHILE
 
By:
/s/
Name:
Gonzalo Romero A.
Title:
General Counsel
Date: May 6, 2009

 
3

 



INDEX

SECTION
 
PAGE
     
SECTION 1: SUMMARY OF RESULTS AND STRATEGY
 
2
     
SECTION 2: BALANCE SHEET
 
6
     
SECTION 3: ANALYSIS OF QUARTERLY INCOME STATEMENT
 
10
   
 
SECTION 4: CREDIT RISK RATINGS
 
19
     
SECTION 5: SHARE PERFORMANCE
 
20
     
SECTION 6: INSTITUTIONAL BACKGROUND
 
21
     
ANNEX 1: BALANCE SHEET
 
22
     
ANNEX 2: QUARTERLY INCOME STATEMENTS
 
23
     
ANNEX 3: QUARTERLY EVOLUTION OF MAIN RATIOS AND OTHER INFORMATION
 
24
     
ANNEX 4:  RESTATEMENT OF 2008 FIGURES: MAIN IMPACTS ASSETS
 
26
     
ANNEX 5:  RESTATEMENT OF 2008 FIGURES: MAIN IMPACTS LIABILITIES & EQUITY
 
27
     
ANNEX 6:  RESTATEMENT OF 2008 FIGURES: MAIN IMPACTS INCOME STATEMENT
 
28
     
ANNEX 7:  RESTATEMENT OF 2008 FIGURES: COMPANIES CONSOLIDATED
 
29
 
Santiago, Chile
Robert Moreno
Tel: (562) 320-8284
Manager, Investor Relations Department
Fax: (562) 671-6554
Banco Santander Chile
Email: rmorenoh@santander.cl
Bandera 140 Piso 19,
Website: www.santander.cl
 
Investor Relations Department
 
1
Bandera 140 19th Floor, Santiago, Chile, Tel: 562-320-8284, fax: 562-671-6554,
   
email: rmorenoh@santander.cl
   
 
 
 

 


SECTION 1: SUMMARY OF RESULTS AND STRATEGY
Distributable net income: 2008 historical net income which does not reflect new IFRS accounting standards, but is net income that can be distributed as dividends.
Restated net income: 2008 net income re-stated to reflect the adoption of new accounting standards in 2009.

Operating income up 18.6% YoY in 1Q09
In 1Q09, net income attributable to shareholders totaled Ch$76,652 million (Ch$0.41 per share and US$0.72/ADR).

Operating income increased 18.6% compared to 1Q08 (from now on YoY). Net interest income was flat YoY and totaled Ch$187,273 million in the quarter. The negative inflation rates in the quarter placed pressure on the net interest margin as the Bank has more assets than liabilities linked to inflation. As a result, in 1Q09, the Bank’s net interest margin reached 4.8% compared to 5.6% in 1Q08. The effects of lower inflation on margins were offset by the 16.6% YoY increase in average loans coupled with our continued focus on spreads. As a result, client net interest income, that is net interest income generated by our commercial areas, increased 11.3% YoY in 1Q09.

The impact of negative inflation on results was also offset with the Bank’s proactive management of the asset and funding mix. In 4Q08, the Bank increased its bond portfolio, which is comprised mainly of liquid and low risk Chilean Central Bank bonds, in anticipation of lower inflation and interest rate levels in 1Q09, and as a way to hedge our results in this scenario. As the economy slowed and inflation dropped, interest rates decreased sharply. As a consequence, the results from financial transactions, net increased 415.1% YoY in 1Q09.

Net fee income increased 5.2% YoY in 1Q09 and was led by a rise in fees from checking accounts and card fees. Fees from checking accounts and lines of credit grew 15.3% YoY in the quarter.  Santander is the leader in the checking account market with 630,000 accounts and 27.0% of the market. Fees from credit, debit and ATM cards increased 6.8% YoY. In the banking credit card business, Santander, with 33.5% of the credit card accounts, generated 36.3% of all purchases in 1Q09 compared to 35.3% in 1Q08. In the ATM market, Santander, with approximately 30% of the ATMs installed in the country, generated 41% of the total transactions in 2008.

Provision expense up 48% YoY in 1Q09
In 1Q09, the Bank’s net provision expense increased 48.0% YoY. This rise was driven mainly by the increase in charge-offs, in line with the economic slowdown. As a result of this ongoing effort, the Bank has been able to keep relatively stable asset quality indicators in spite of the more difficult operational environment. The expected loan loss ratio or risk index (Loan loss allowances / Total loans) reached 2.01% as of March 2009 compared to 1.88% at year-end 2008 and 1.90% as of March 2009. This is a key asset quality indicator as it determines the bank’s required level of reserves and provisions. The Bank is required to set provisions according to it and to have 100% coverage of its risk index. The past due loan ratio (Unpaid loans & installments >90 days / Total loans) as of March 2009 reached 1.21% compared to 1.10% in 4Q 08 and 1.09% in March 2008. The coverage of past due loans (Loan loss allowance / Past due loans) reached 166.2% as of March 2009.
 
Investor Relations Department
 
2
Bandera 140 19th Floor, Santiago, Chile, Tel: 562-320-8284, fax: 562-671-6554,
   
email: rmorenoh@santander.cl
   
 
 
 

 


Operating income net of provisions increases 10.0% YoY in 1Q09
In summary, operating income, net of provision expense, increased 10.0% YoY in 1Q09. The strategy of focusing on selective loan growth, improving funding and spreads, strengthening capital, and actively managing the balance sheet offset the negative effects of deflation and rising credit risks.

Ch$bn
   
1Q09
   
YoY Chg.
 
Client net interest income
    248       11.3 %
Fee income
    62       5.2 %
Core client revenue
    310       10.1 %
Non-client net int. income
    (61 )     75.0 %
Financial transactions + other op. income
    71       205.1 %
Operating income
    320       18.6 %
Provision expense
    (91 )     48.0 %
Operating income net of prov.
   
229
      10.0 %

Cost kept under control. Efficiency ratio improves to 34.5% in 1Q 09
The growth rate of operating expenses was curbed in the quarter. Operating expenses increased 2.8% YoY in 1Q09 compared to the 18.6% rise in operating income. As a result, the efficiency ratio reached 34.5% in 1Q09, improving from 36.6% in 1Q08. We have the highest level of efficiency among the larger banks in Chile and among the best in emerging markets.

Santander Chile adopts international accounting standards
In 2009, the Bank adopted accounting standards in line with international standards (IFRS). Historical figures in the rest of this report have been re-stated to make them more comparable. The main difference compared to previous accounting standards was the elimination of price level restatement, a non cash expense related to the level of inflation. Compared to re-stated net income, 1Q09 net income decreased 10.9% YoY. For a more detail description of the changes made to 2008 figures, please see Annexes 4-7.

ROAE reached 20.2% in 1Q 09
On a comparable distributable basis, that is, compared to the historical net income distributable as dividends and not restated to account for new accounting standards, net income attributable to shareholders was up 1.3% YoY. The Bank’s ROAE in the quarter reached 20.2%.

Focus on selective loan growth. Loan volumes negatively affected by translation losses
The Bank continued with its approach to selective loan growth given the more difficult economic environment. In addition, loan volumes were negatively affected during the quarter by the translation loss produced by the deflation (-2.3%) and appreciation of the peso against the US$ (7.5%). As a consequence, total loans decreased 4.1% QoQ and increased 12.6% YoY. Adjusting for translation losses, total loan volumes decreased approximately 2.4% QoQ and increased 14.6% YoY.
 
Investor Relations Department
 
3
Bandera 140 19th Floor, Santiago, Chile, Tel: 562-320-8284, fax: 562-671-6554,
   
email: rmorenoh@santander.cl
   
 
 
 

 


In the retail side, total loans to individuals decreased 1.8% QoQ and increased 8.9% YoY. The growth of lending to individual was focused mainly on the middle-upper income segments, which increased 2.5% QoQ and 31.7% YoY. In the mass consumer market volumes decreased 10.4% QoQ and 25.3% YoY. Lending to SMEs decreased 3.5% QoQ and increased 8.4% YoY. Lending to the middle market decreased 5.8% QoQ and increased 8.4% YoY. Corporate loans decreased 20.5% QoQ and increased 10.4% YoY. This outcome was a result, among other things, due to the translations losses produced by the deflationary environment and the appreciation of the Chilean peso.

The loan to deposit and capital ratios remains healthy at 96.5% in 1Q09
As of March 31, 2009, Santander Chile’s loan to deposit ratio (excluding the portion of mortgage loans funded through bonds) reached a healthy 96.5% in 1Q09. As of March 2009, 70% of our total liabilities were core funds (defined as retail deposits, long-term institutional deposits and long-term bonds). This clearly reflects our strategic objective of maintaining healthy liquidity and a strong funding base.

The Bank’s capitalization ratios improved in the quarter. As of March 31, 2009, the Bank’s BIS ratio reached a solid level of 15.0% with a Tier I ratio of 11.0%. It is important to point out, that voting common shareholders’ equity is the sole component of our Tier I capital. This is in line with our strategic objective of maintaining a strong core capital base.

The Bank’s credit risk rating were upgraded in the quarter
The Bank credit risk ratings were improved in the quarter by Moody’s, following their upgrade of Chile’s sovereign ratings. The Bank deposits rating were improved from A2 to A1, senior debt rating was improved from Aa3 to Aa2. Subordinated debt rating was unchanged at Aa3. Both the senior and subordinated debt ratings pierced the sovereign ceilings, making Santander Chile the highest rated company in Latin America.

 
Investor Relations Department
 
4
Bandera 140 19th Floor, Santiago, Chile, Tel: 562-320-8284, fax: 562-671-6554,
   
email: rmorenoh@santander.cl
   
 
 
 

 


Banco Santander Chile: Summary of Quarterly Results

   
Quarter
   
% Chg.
 
(Ch$ million)
   
1Q09
     
1Q08
     
1Q09/1Q08
 
Net interest income
    187,273       188,006       (0.4 )%
Fee income
    61,631       58,595       5.2 %
Core revenues
    248,904       246,601       0.9 %
Financial transactions, net
    68,815       13,359       415.1 %
Other operating income
    2,498       10,015       (75.1 )%
Total operating income
    320,217       269,975       18.6 %
Provision expense
    (90,934 )     (61,454 )     48.0 %
Operating income net of provisions
    229,283       208,521       10.0 %
Operating expenses
    (98,288 )     (95,615 )     2.8 %
Other op. expenses
    (35,531 )     (8,631 )     311.7 %
Net operating income
    95,464       104,275       (8.4 )%
Net income
    79,531       88,586       (10.2 )%
Minority interest
    2,879       2,589       11.2 %
Net income attributable to shareholders
    76,652       85,997       (10.9 )%
Net income/share (Ch$)
    0.41       0.46       (10.9 )%
Net income/ADR (US$)1
    0.73       1.08       (32.8 )%
Total loans
    13,985,677       12,421,004       12.6 %
Customer funds
    14,855,094       13,849,629       7.3 %
Shareholders’ equity
    1,543,040       1,329,122       16.1 %
Net interest margin
    4.8 %     5.6 %        
Efficiency ratio
    34.5 %     36.6 %        
Return on average equity2
    20.2 %     25.6 %        
PDL / Total loans
    1.2 %     1.1 %        
Coverage ratio of PDLs
    166.2 %     174.7 %        
Expected loss3
    2.0 %     1.9 %        
BIS ratio
    15.0 %     13.3 %        
Branches
    501       496          
ATMs
    1,929       1,989          
1.
The change in earnings per ADR may differ from the change in earnings per share due to the exchange rate.
2.
Annualized Quarterly Earnings / Average Equity.
3.
Allowance for loan losses / Total loans. Based on internal credit models and SBIF guidelines. Banks must have a 100% coverage of expected loss

2008 figures have been restated in accordance with the new accounting standards adopted by Chilean banks in 2009. Please note that this information is provided for comparative purposes only and that this restatement may undergo further changes during the year and, therefore, historical figures, including financial ratios, presented in this report may not be entirely comparable to future figures presented by the Bank. See Annex 4-7 for an explanation of how figures were restated.
 
Investor Relations Department
 
5
Bandera 140 19th Floor, Santiago, Chile, Tel: 562-320-8284, fax: 562-671-6554,
   
email: rmorenoh@santander.cl
   
 
 
 

 


SECTION 2: BALANCE SHEET

LOANS

Focus on selective loan growth. Loan volumes negatively affected by translation losses

Loans
 
Quarter ended,
   
% Change
 
(Ch$ million)
 
Mar-09
   
Dec-08
(restated)
   
Mar-08
(restated)
   
Mar. 09 / 08
   
Mar. 09 /
Dec. 08
 
Total loans to individuals
    6,115,175       6,229,521       5,612,830       8.9 %     (1.8 )%
Consumer loans
    2,187,832       2,248,996       2,158,563       1.4 %     (2.7 )%
Residential mortgage loans
    3,927,343       3,980,525       3,454,267       13.7 %     (1.3 )%
SMEs
    2,385,720       2,471,356       2,201,005       8.4 %     (3.5 )%
Institutional lending
    254,565       234,824       218,018       16.8 %     8.4 %
Middle-Market & Real Estate
    2,727,232       2,895,035       2,516,708       8.4 %     (5.8 )%
Corporate
    1,656,772       2,083,141       1,500,669       10.4 %     (20.5 )%
Total loans 1,2
    13,985,677       14,585,554       12,421,004       12.6 %     (4.1 )%
1
Includes past due loans in each category and other non-segmented loans.
2
Excludes allowance for loan losses and interbank loans

The Bank continued with its approach to selective loan growth, given the more difficult economic environment. In addition, loan volumes were negatively affected during the quarter by the translation loss produced by the deflation (-2.3%) and appreciation of the peso against the US$ (7.5%). As a consequence, total loans decreased 4.1% QoQ and increased 12.6% YoY. Adjusting for translation losses, total loan volumes decreased approximately 2.4% QoQ and increased 14.6% YoY.

On the retail side, total loans to individuals decreased 1.8% QoQ and increased 8.9% YoY. In terms of products, consumer loans decreased 2.7% QoQ and have increased 1.4% YoY.  Residential mortgage lending has decreased 1.3% QoQ and increased 13.7% YoY. Adjusting for deflation, residential mortgage loans have expanded by 0.9% QoQ and 16.3% YoY. The growth of lending to individual was focused mainly on the middle-upper income segments, which increased 2.5% QoQ and 31.7% YoY, representing 56.4% of total lending to individuals compared to 48% in 1Q08. In the mass consumer market volumes decreased 10.4% QoQ and 25.3% YoY.
 
Investor Relations Department
 
6
Bandera 140 19th Floor, Santiago, Chile, Tel: 562-320-8284, fax: 562-671-6554,
   
email: rmorenoh@santander.cl
   
 
 
 

 



On the corporate side, lending volumes were also affected by the negative inflation and the appreciation of the currency. Loans to SMEs decreased 3.5% QoQ and increased 8.4% YoY. Lending to the middle market decreased 5.8% QoQ and increased 8.4% YoY. Corporate loans decreased 20.5% QoQ and increased 10.4% YoY. As stated in our latest earning report, the Bank experienced strong loan growth in the corporate sectors during 4Q08, as alternative sources of borrowing were constrained both internationally and locally. In 1Q09, this situation began to normalize with an important rise in local bond issues and a normalization of spreads. The Bank has kept its focus on profitability throughout this period and continues to be centered on the whole pool of revenues generated by these clients, which to a large extent comes from non-lending activities.

FINANCIAL INVESTMENTS

Financial investments
 
Quarter
   
Change %
 
(Ch$ million)
 
Mar-09
   
Dec-08
(restated)
   
Mar-08
(restated)
   
Mar. 09 / 08
   
Mar. 09 /
Dec. 08
 
Financial assets held for trading
    940,357       1,166,426       715,729       31.4 %     (19.4 )%
Available-for-sale financial assets
    1,276,382       1,580,240       1,457,900       (12.5 )%     (19.2 )%
Total financial investments
    2,216,739       2,746,666       2,173,629       2.0 %     (19.3 )%

The financial investment portfolio decreased 19.3% QoQ and increased 2.0% YoY in 1Q09. The Bank’s fixed income portfolio is comprised mainly of liquid Chilean Central Bank bonds. In 4Q08, the Bank increased its bond portfolio: (1) as a source of liquidity after a strong inflow of deposits and the tightening of lending and (2) in anticipation of lower inflation and interest rate levels in 1Q09, as a way to hedge our results in that scenario. As interest rates decreased and financial markets improved, the Bank sold fixed income instruments. At the same time, the negative inflation rates in the quarter also had a positive effect on the unrealized gains from the mark-to-market of our fixed income securities portfolio.
 
Investor Relations Department
 
7
Bandera 140 19th Floor, Santiago, Chile, Tel: 562-320-8284, fax: 562-671-6554,
   
email: rmorenoh@santander.cl
   
 
 
 

 


FUNDING

Stable evolution of customer funds

Customer funds
 
Quarter
   
Change %
 
(Ch$ million)
 
Mar-09
   
Dec-08
(restated)
   
Mar-08
(restated)
   
Mar. 09 / 08
   
Mar. 09 /
Dec. 08
 
Non-interest bearing deposits
    3,092,010       2,949,757       2,772,568       11.5 %     4.9 %
Time deposits
    8,677,857       9,756,266       8,407,623       3.2 %     (11.1 )%
Total customer deposits
    11,769,867       12,706,023       11,180,191       5.3 %     (7.4 )%
Mutual funds
    3,085,227       2,199,222       2,669,438       15.6 %     40.3 %
Total customer funds
    14,855,094       14,905,245       13,849,629       7.3 %     (0.3 )%
Loans / Deposits*
    96.5 %     93.9 %     91.4 %                
* (Loans - marketable securities that fund mortgage portfolio) /  (Time deposits + demand deposits)

Customer funds remained stable QoQ and increased 7.3% YoY. In 1Q09, as financial markets in Chile started to normalize following the higher volatility of 4Q08, the Bank liberated some of its excess liquidity position. In order to do so, it reduced its most expensive time deposits and funneled those funds to money market funds which generate a higher spread for the Bank via fee income. The reduction in interest rates also explains the shift of client funds from time deposits to short-term fixed income mutual funds. As a consequence, time deposits decreased 11.1% QoQ and mutual funds under management rose 40.3% QoQ. The Bank’s balance of non-interest bearing demand deposits increased 4.8% QoQ and 11.5% YoY and the average balance of demand deposits decreased 1.9% QoQ and increased 5.2% YoY.

As of March 31, 2009, Santander Chile’s loan to deposit ratio (excluding portion of mortgage loan funded through bonds) reached a healthy 96.5% at March 2009. At the same date, 70% of our total liabilities were core funds (defined as retail deposits, long-term institutional deposits and long-term bonds). This clearly reflects our strategic objective of maintaining healthy liquidity and a strong funding base.
 
Investor Relations Department
 
8
Bandera 140 19th Floor, Santiago, Chile, Tel: 562-320-8284, fax: 562-671-6554,
   
email: rmorenoh@santander.cl
   

 
 

 


SHAREHOLDERS’ EQUITY AND REGULATORY CAPITAL

BIS ratio reaches 15.0% as of March 2009 with a Tier I ratio of 11.0%

Shareholders' Equity
 
Quarter
   
Change %
 
(Ch$ million)
 
Mar-09
   
Dec-08
(restated)
   
Mar-08
(restated)
   
Mar. 09 / 08
   
Mar. 09 /
Dec. 08
 
Capital
    891,303       891,303       818,535       8.9 %     0.0 %
Reserves
    (16,960 )     (123,727 )     (20,618 )     (17.7 )%     (86.3 )%
Unrealized gain (loss) Available-for-sale financial assets
    (7,856 )     (7,552 )     (21,155 )     (62.9 )%     4.0 %
Retained Earnings:
    676,553       729,664       552,360       22.5 %     (7.3 )%
Retained earnings previous periods
    721,340       413,053       581,652       24.0 %     74.6 %
Net income
    76,652       415,055       85,997       (10.9 )%     (81.5 )%
Provision for mandatory dividends
    (121,439 )     (98,444 )     (115,288 )                
Minority Interest
    28,403       25,879       20,679       37.4 %     9.8 %
Total Equity
    1,571,443       1,515,567       1,349,802       16.4 %     3.7 %
Equity attributable to shareholders
    1,543,040       1,489,688       1,329,123       16.1 %     3.6 %

The Bank’s capitalization ratios improved in the quarter. As of March 31, 2009, the Bank’s BIS ratio reached a solid level of 15.0% with a Tier I ratio of 11.0%. It is important to point out, that voting common shareholders’ equity is the sole component of our Tier I capital.  This is in line with our strategic objective of focusing on liquidity, funding and capital. Shareholders’ equity totaled Ch$1,543,040 million (US$2.6 billion) as of March 31, 2009. ROAE in 1Q09 reached 20.2%. In 2009, and in line with IFRS standards being adopted by Chilean banks, the Bank’s year-end 2008 equity was restated. The main changes were: (i) the restatement for 2008 earnings, in which the main impact will be the reversal of 2008 price level restatement and (ii) the revaluation of fixed assets. This has an impact of Ch$87,042 million charged directly against equity on January 1, 2009.  For a detailed description of the impacts of IFRS on equity please see Annexes 4-7.

Capital Adequacy*
 
Quarter ended
   
Change %
 
(Ch$ million)
 
Mar-09
   
Dec-08
   
Mar-08
   
Mar. 09 / 08
   
Mar. 09 /
Dec. 08
 
Tier I (Core Capital)
    1,543,039       1,578,043       1,398,183       10.4 %     (2.2 )%
Tier II
    560,232       588,657       415,905       34.7 %     (4.8 )%
Regulatory capital
    2,103,271       2,166,700       1,814,088       15.9 %     (2.9 )%
Risk weighted assets
    13,979,591       15,710,202       13,593,098       2.8 %     (11.0 )%
Tier I ratio
    11.0 %     10.0 %     10.3 %                
BIS ratio
    15.0 %     13.8 %     13.3 %                
* Figures for 2008 are not restated with new accounting standards.

In April 2009, the Bank will pay its annual dividend of Ch$1.13/share, equivalent to 65% of 2008 earnings (not restated) attributable to shareholders. At the record date in Chile, the dividend yield was 6.3%. All else equal, the Bank’s BIS ratio post dividend will be approximately 14.2%.
 
Investor Relations Department
 
9
Bandera 140 19th Floor, Santiago, Chile, Tel: 562-320-8284, fax: 562-671-6554,
   
email: rmorenoh@santander.cl
   
 
 
 

 


SECTION 3: ANALYSIS OF QUARTERLY INCOME STATEMENT

NET INTEREST INCOME

Client net interest income increases 11.3% YoY. Deflation in the quarter hurts non-client margins.

Net Interest Income / Margin
 
Quarter
   
Change %
 
(Ch$ million)
    1Q09    
4Q08
(Restated)
   
1Q08
(Restated)
     
1Q09/1Q08
     
1Q09/4Q08
 
Client net interest income 1
    247,889       274,900       222,643       11.3 %     (9.8 )%
Non-client net interest income 2
    (60,615 )     (42,697 )     (34,637 )     75.0 %     42.0 %
Net interest income
    187,273       232,203       188,006       (0.4 )%     (19.3 )%
Average interest-earning assets
    15,742,285       15,959,439       13,539,003       16.3 %     (1.4 )%
Average loans
    14,312,882       14,295,443       12,277,279       16.6 %     0.1 %
Net interest margin (NIM) 3
    4.8 %     5.8 %     5.6 %                
Avg. equity + non-interest bearing demand deposits / Avg. interest earning assets
    28.4 %     27.8 %     30.7 %                
Quarterly inflation rate 4
    (2.30 )%     2.21 %     1.02 %                
Avg. overnight interbank rate (nominal)
    5.49 %     8.24 %     6.22 %                
Avg. 10 year Central Bank yield (real)
    2.60 %     3.22 %     2.84 %                
1.
Client net interest income and margins, is net interest income (and margins) generated by our commercial areas.
2.
Non-client net interest income is net interest income generated by centralized activities, non-segmented portions of the balance sheet and Financial Management.
3.
Annualized.
4.
Inflation measured as the variation of the Unidad de Fomento in the quarter.

In 1Q09 net interest income was flat YoY. The negative inflation rates in the quarter placed pressure on the Bank’s net interest margin, as the Bank has more assets than liabilities linked to inflation. As a result, the Bank’s net interest margin reached 4.8% in the quarter compared to 5.6% in 1Q08. The effects of lower inflation on margins were offset by the 16.6% YoY increase in average loans coupled with our continued focus on spreads.

In order to understand the underlying trends of our net interest income, we break these revenues between Client net interest income, which is net interest income (and margins) generated by our commercial areas, and Non-client interest income.
 
Investor Relations Department
 
10
Bandera 140 19th Floor, Santiago, Chile, Tel: 562-320-8284, fax: 562-671-6554,
   
email: rmorenoh@santander.cl
   
 
 
 

 


Client net interest income. Client net interest income increased 11.3% YoY in 1Q09. This growth was led by the 16.3% YoY increase in average loans. In the quarter, the Bank continued to focus on increasing spreads to defend profitability and margins in a negative inflationary environment. Compared to our main competitors, the Bank maintains the highest margins and experienced the lowest YoY reduction in net interest income in the period. This positive evolution of client net interest income was partially offset by growth in the less riskier, but lower yielding corporate and high-end individual segments and a lower spread earned over the Bank’s equity and free funds as interest rates descended.

Source: SBIF as of March 2009. Industry excludes Santander Chile

Non-Client net interest income. Non-client net interest income, which is net interest income generated by centralized activities, non-segmented portions of the balance sheet and Financial Management - totaled a loss of Ch$60,615 million increasing 75.0% YoY. The QoQ rise of this loss was mainly due to the negative inflation rate in the quarter. The Bank maintains long-term assets (mainly medium and long-term financial investments) that are denominated in Unidades de Fomento (UFs), an inflation indexed unit, which are partially funded with nominal or non-interest bearing peso short-term deposits. Deflation has a negative impact on net interest income and margins as the Bank maintains a positive gap between assets and liabilities indexed to inflation. This situation was partially offset by client activities and an active management of the asset and liability mix. The negative inflation rates in the quarter hurt margins, but on the other hand, had a positive effect on the realized and unrealized gains from the mark-to-market of our fixed income securities portfolio that had been increased to hedge our results in anticipation of lower inflation levels. The reduction of our fixed income portfolio also reduced our positive UF gap and, therefore, the impact of deflation on margins (See Financial investments and the results from Financial transactions, net).

The 19.3% QoQ decrease in net interest income was mainly due to the lower quarterly inflation rates and the negative impact over the profitability of our free funds in a lower rate environment.
 
Investor Relations Department
 
11
Bandera 140 19th Floor, Santiago, Chile, Tel: 562-320-8284, fax: 562-671-6554,
   
email: rmorenoh@santander.cl
   

 
 

 


PROVISION FOR LOAN LOSSES

Net provision expense rises as the economy slows down

Provision for loan losses
 
Quarter
   
Change %
 
(Ch$ million)
    1Q09    
4Q08
(Restated)
   
1Q08
(Restated)
     
1Q09/1Q08
     
1Q09/4Q08
 
Gross provisions
    (6,098 )     (17,317 )     (14,104 )     (56.8 )%     (64.8 )%
Charge-offs
    (93,733 )     (75,984 )     (57,570 )     62.8 %     23.4 %
Gross provisions and charge-offs
    (99,831 )     (93,301 )     (71,674 )     39.3 %     7.0 %
Loan loss recoveries
    8,897       9,722       10,220       (12.9 )%     (8.5 )%
Net provisions for loan losses
    (90,934 )     (83,579 )     (61,454 )     48.0 %     8.8 %
Total loans
    13,985,677       14,585,554       12,421,004       12.6 %     (4.1 )%
Total reserves (RLL)
    (281,265 )     (274,205 )     (236,454 )     19.0 %     2.6 %
Past due loans1 (PDL)
    169,220       160,824       135,354       25.0 %     5.2 %
Non-performing loans (NPLs)2
    392,802                          
Gross provision expense / Loans
    2.86 %     2.56 %     2.31 %                
Cost of credit3
    2.60 %     2.29 %     1.98 %                
Expected loss (RLL / Total loans)
    2.01 %     1.88 %     1.90 %                
PDL / Total loans
    1.21 %     1.10 %     1.09 %                
Coverage of PDLs4
    166.2 %     170.5 %     174.7 %                
NPLs / total loans
    2.81 %                                
Coverage of NPLs5
    471.7 %                                
1
PDLs: Past due loans: installments or credit lines more than 90 days overdue.
2
NPLs: Capital + future interest of all loans with one installment 90 days or more overdue.
3
Cost of credit: Net provision expense / loans annualized.
4
Coverage of PDLs: RLL  /  PDLs
5
Coverage NPLs:     (RLL + Equity) / NPLs

In 1Q09, the Bank’s net provision expense increased 48.0% YoY. This rise was driven mainly by the increase in charge-offs caused by the economic slowdown. By loan product, the most important rise in net provision expense was in the commercial loan portfolio. The expected loss of this portfolio has been rising, following various years of low credit risk and provisioning levels.

Provision for loan losses by loan product
 
Quarter
   
Change %
 
(Ch$ million)
   
1Q09
     
4Q08
     
1Q08
     
1Q09/1Q08
     
1Q09/4Q08
 
Net provisions commercial loans1
    (12,941 )     (11,787 )     (2,170 )     496.4 %     9.8 %
Net provisions res. mortgage loans
    (5,403 )     (3,534 )     (2,782 )     94.3 %     52.9 %
Net provisions consumer loans
    (72,590 )     (68,258 )     (56,502 )     28.5 %     6.3 %
Net provisions for loan losses
    (90,934 )     (83,579 )     (61,454 )     48.0 %     8.8 %
1
Includes net provision expenses for interbank loans off-balance sheet contingent operations.

In 1Q09, the Bank continued to focus loan growth in lower risk segments in order to reduce the growth of this expense. Spreads have also been increased to cover for this higher requirement and the Bank continues with its aggressive charge-off policy to maintain healthy asset quality indicators. At the same time, during 1Q09 the Bank implemented a series of additional measures to control asset quality. The weighting of recoveries and other preventive measures to control asset quality in commercial teams’ variable incentives has been increased to around 50%. Commercial teams at the branch level are now responsible for the performing portion of their loan book and the first 89 days of their non-performing portfolios. Previously, commercial teams were only directly involved in the collection process in the initial 30 days of non-performance and for then on NPLs were managed by the collections department. Despite these measures, we still believe there is a risk that asset quality will further deteriorate and provision expense will continue to expand.
 
Investor Relations Department
 
12
Bandera 140 19th Floor, Santiago, Chile, Tel: 562-320-8284, fax: 562-671-6554,
   
email: rmorenoh@santander.cl
   
 
 
 

 


The expected loan loss ratio or risk index (Loan loss allowances / Total loans), which is a ratio that measures how much the Bank expects to loose on its loan book according to its internal models and the Superintendency of Banks of Chile guidelines, reached 2.01% as of March 2009 compared to 1.88% at year-end 2008 and 1.90% as of March 2009. This is a key asset quality indicator as it determines the bank’s required level of reserves and provisions. The Bank is required to have 100% coverage of its risk index.

Concerning other risk metrics, the past due loan ratio (Unpaid loans & installments >90 days / Total loans) as of March 2009 reached 1.21% compared to 1.10% in 4Q 08 and 1.09% in March 2008. The coverage of past due loans (Loan loss allowance / Past due loans) reached 166.2% as of March 2009.

In 2009, and in line with IFRS standards, banks will publish an additional asset quality indicator,  Non-performing Loans (NPLs), that includes not only the overdue portion of a loan, but also the entire performing balance and future interest payments. This new definition does not affect the Bank’s provisioning levels, which are determined by the expected loss indicators, as discussed. As of March 2009, the ratio of NPLs to total loans reached 2.81%. The coverage of NPLs - measured as Loan loss reserves plus equity over NPLs - reached 471.7% in 1Q09.

 
Note: NPL figures for 2008 are estimated based on Spanish GAAP definitions.
 
Investor Relations Department
 
13
Bandera 140 19th Floor, Santiago, Chile, Tel: 562-320-8284, fax: 562-671-6554,
   
email: rmorenoh@santander.cl
   

 
 

 


NET FEE INCOME

Focus on cross-selling and increasing transactions

Fee Income
 
Quarter
   
Change %
 
(Ch$ million)
   
1Q09
   
4Q08
(Restated)
   
1Q08
(Restated)
     
1Q09/1Q08
     
1Q09/4Q08
 
Checking accounts & lines of credit
    15,995       17,558       13,873       15.3 %     (8.9 )%
Collection fees
    15,365       14,139       15,415       (0.3 )%     8.7 %
Credit, debit & ATM card fees
    12,014       11,676       11,245       6.8 %     2.9 %
Guarantees, pledges and other contingent operations
    6,216       5,084       3,812       63.1 %     22.3 %
Asset management
    6,144       5,853       7,153       (14.1 )%     5.0 %
Insurance brokerage
    3,328       3,619       3,500       (4.9 )%     (8.0 )%
Fees from brokerage and custody of securities
    1,263       977       1,497       (15.6 )%     29.3 %
Other Fees
    1,306       3,196       2,100       (37.8 )%     (59.1 )%
Total fees
    61,631       62,102       58,595       5.2 %     (0.8 )%

Net fee income increased 5.2% YoY in 1Q09. The YoY grow of fees was led by a rise in fees from checking accounts and card fees. Fees from checking accounts and lines of credit increased 15.3% YoY in the quarter. Santander is the leader in the checking account market with 630,000 accounts and 27.0% of the market. Fee income from lines of credit is expected to decline throughout 2009 due to regulatory changes that prohibits certain fees charged for unauthorized overdrafts commencing in 2Q09.

Fees from credit, debit and ATM cards increased 6.8% YoY. The usage of electronic means of payments continues to steadily grow in Chile, especially the usage of credit cards and ATMs. In the banking credit card business, Santander, with 33.5% of the credit card accounts, generated 36.3% of all purchases in 1Q09 compared to 35.3% in 1Q08. In the ATM market, Santander, with approximately 30% of the ATMs installed in the country, generated 41% of the total transactions in 2008. The Bank’s market share in acquisitions using debit cards reached 24.1% in 1Q09. Going forward there will be regulatory changes limiting fees charged on purchases made in installments using credit cards.

The change to IFRS has an important change in the level of collection fees. The Bank must now consolidate its outsourced collection entities and the income earned from collection fees they charged for recovering loans is now consolidated into the Bank (as well as the operating costs of these companies and headcount). Collection fees in 1Q09 totaled Ch$15,365 million, decreasing 0.3% YoY. The main driver of fee growth in this line item is the collection of loan insurance policies on behalf of third parties.

Fees from guarantees, pledges and other contingent operations increased 63.1% YoY, mainly driven by growth of fees from stand-by letters of credit.
 
Investor Relations Department
 
14
Bandera 140 19th Floor, Santiago, Chile, Tel: 562-320-8284, fax: 562-671-6554,
   
email: rmorenoh@santander.cl
   

 
 

 


Asset management fees decreased 14.1% YoY in the quarter mainly due to the shift in the mix of funds managed away from higher yielding equity funds to lower yielding money market funds. Compared to 4Q08, fees from asset management were up 5.0% as funds under management increased 40.3% QoQ, reflecting the recovery of both equity and money market funds, following the sharp decline experienced in 4Q08.

Insurance brokerage fees decreased 4.9% YoY in 1Q09. The lower growth of retail lending negatively affects the brokerage of property and casualty insurance.

Fees securities brokerage and custody increased 29.3% QoQ as security brokerage fees recovered following a sharp decline in volumes traded in 4Q08. Despite this recovery, security brokerage volumes are still below 1Q08 levels and hence, the 15.6% YoY decline in this fee item.

Other fees which totaled Ch$1,306 million were negatively affected by a one-time fees expense of Ch$700 million recognized in the quarter.
 
Investor Relations Department
 
15
Bandera 140 19th Floor, Santiago, Chile, Tel: 562-320-8284, fax: 562-671-6554,
   
email: rmorenoh@santander.cl
   

 
 

 

 
OPERATING EXPENSES AND EFFICIENCY

The Bank continues to tighten cost control. Efficiency reached 34.5% in the quarter

Operating Expenses
 
Quarter
   
Change %
 
(Ch$ million)
   
1Q09
   
4Q08
(Restated)
   
1Q08
(Restated)
     
1Q09/1Q08
     
1Q09/4Q08
 
Personnel expenses
    (54,394 )     (67,547 )     (53,808 )     1.1 %     (19.5 )%
Administrative expenses
    (33,448 )     (32,605 )     (30,694 )     9.0 %     2.6 %
Depreciation and amortization
    (10,446 )     (11,193 )     (11,113 )     (6.0 )%     (6.7 )%
Operating expenses
    (98,288 )     (111,345 )     (95,615 )     2.8 %     (11.7 )%
Efficiency ratio*
    34.5 %     36.0 %     36.0 %                
*
Operating expenses / Operating income.  Operating income = Net interest income + Net fee income+ Financial transactions net + other operating income and expenses.

The growth rate of operating expenses was curbed in the quarter. In 1Q09, the efficiency ratio reached 34.5% compared to 36.0% in 4Q08 and 1Q08. Operating expenses increased 2.8% YoY in 1Q09. Personnel expenses increased 1.1% YoY in 1Q09. This positive evolution of personnel expenses was mainly due to the deceleration of inflation and lower variable incentives.

The growth rate of administrative expenses was also controlled in the quarter, as the Bank has been limiting the opening of new branches. Administrative expenses in 1Q09 increased 9.0% YoY. The rise was mainly due to higher rent that adjusts with yearly inflation rates which as of March was approximately 5%. Since approximately 1/3 of the Bank’s branches have been opened in the past three years, there is still ample room to sustain growth and improve efficiency by maximizing profitability of the existing network. As of March 2009, the Bank’s distribution network totaled 501 offices (including the branches of the sales force and collections services) and decreased 1.2% compared to year-end 2008. The ATM network decreased 1.5% QoQ, totaling 1,929 ATMs.

Stable evolution of distribution network
 
Investor Relations Department
 
Bandera 140 19th Floor, Santiago, Chile, Tel: 562-320-8284, fax: 562-671-6554,
16
email: rmorenoh@santander.cl
 
 
 
 

 
 
NET RESULTS FROM FINANCIAL TRANSACTIONS

Positive results from client and non-client related treasury activities mitigates negative effects of deflation

Net Result from Financial Transactions
 
Quarter
   
Change %
 
(Ch$ million)
    1Q09    
4Q08
(Restated)
   
1Q08
(Restated)
     
1Q09/1Q08
     
1Q09/4Q08
 
Net gains from mark-to-market and trading
    19,429       102,222       (88,622 )     (121.9 )%     (81.0 )%
Exchange differences, net
    49,386       (85,271 )     101,981       (51.6 )%     (157.9 )%
Net results from financial transactions
    68,815       16,951       13,359       415.1 %     306.0 %
Avg. 10 year Central Bank yield (real)
    2.60 %     3.22 %     2.84 %                
Avg. 10 year Central Bank yield (nominal)
    5.09 %     6.50 %     6.46 %                
 
The net gains from mark-to-market and trading mainly includes the mark-to-market of the available for sale investment portfolio, realized and unrealized gains of financial investments held for trading, the interest revenue generated by the held for trading portfolio, gains or losses from the sale of charged-off loans and the mark-to-market of derivatives. The results recorded as exchange differences, net mainly includes the translation gains or losses of assets and a liability denominated in foreign currency. In order to better understand these line items, we present the net results from financial transactions by business area in the table below.
 
Net Result from Financial Transactions
 
Quarter
   
Change %
 
(Ch$ million)
    1Q09    
4Q08
(Restated)
   
1Q08
(Restated)
     
1Q09/1Q08
     
1Q09/4Q08
 
Santander Global Connect & Market making*
    39,240       21,263       25,564       53.5 %     84.5 %
ALCO & Proprietary trading
    29,575       (4,312 )     (12,205 )     %     %
Net results from financial transactions
    68,815       16,951       13,359       415.1 %     306.0 %
*  Santander Global Connect, market making & results from the sale of charged-off loans.

The 415.1% YoY increase in the net results from financial transactions was mainly due to higher realized gains from the available for sale fixed income portfolio and realized and unrealized gains from the financial assets held for trading (See Financial investments). In 4Q08, the Bank increased its bond portfolio to: (1) increase liquidity after a strong inflow of deposits and the tightening of lending and (2) in anticipation of lower inflation and interest rate levels in 1Q09, as a way to hedge our results in that scenario. The lower interest rates and negative inflation had a positive effect on the realized and unrealized gains from the mark-to-market of our fixed income securities portfolio.

The results from Santander Global Connect, a unit that sells treasury products to a wide range of corporate and retail clients, and generates a recurring and growing source of income also experienced a positive evolution in the quarter. Income from Santander Global Connect increased 84.5% QoQ and 53.5% YoY in 1Q09.

Investor Relations Department
 
Bandera 140 19th Floor, Santiago, Chile, Tel: 562-320-8284, fax: 562-671-6554,
17
email: rmorenoh@santander.cl
 
 

 
OTHER INCOME AND EXPENSES

 
Quarter
   
Change %
 
(Ch$ million)
    1Q09    
4Q08
(Restated)
   
1Q08
(Restated)
      1Q09/1Q08       1Q09/4Q08  
Other operating income
    2,498       2,014       10,015       (75.1 )%     24.0 %
Other operating expenses
    (35,531 )     (9,324 )     (8,631 )     311.7 %     281.0 %
Income attributable to investments in other companies
    326       8       (262 )     (224.4 )%     3975.0 %
Income tax
    (16,259 )     (13,506 )     (15,427 )     5.4 %     20.4 %
Tax rate
    17.0 %     12.4 %     14.8 %                

Other operating income, which mainly includes the results from the sale and maintenance of repossessed assets and other results, totaled a gain of Ch$2,498 million in 1Q09, increasing 24.0% QoQ and decreasing 75.1% YoY. The YoY decrease was mainly due to the fact that in 1Q08 the Bank perceived one-time income from the sale of shares in Visa and the Santiago Stock Exchange.

The Bank in 1Q09 recognized additional provisions for both credit and non-credit contingencies given the difficult economic environment and the potential for further deterioration. This explains the 311.7% YoY rise in other operating expenses.

In 2009, the Bank no longer recognizes the results from price level restatement except in the tax books. As inflation was negative in the quarter, this produced, for tax purposes, a gain from price level restatement and therefore, a higher effective tax rate and tax expense.

Investor Relations Department
 
Bandera 140 19th Floor, Santiago, Chile, Tel: 562-320-8284, fax: 562-671-6554,
18
email: rmorenoh@santander.cl
 
 

 
SECTION 4: CREDIT RISK RATINGS

International ratings:

The Bank has credit ratings from three leading international agencies. We have the highest risk rating in Latin America. In 1Q09 Moody’s upgraded the Bank credit risk ratings in line with the improvement of Chile’s sovereign ratings.

Moody’s
 
Rating
Long-term bank deposits
 
A1
Senior bonds
 
Aa2
Subordinated debt
 
Aa3
Bank Deposits in Local Currency
 
Aa2
Bank financial strength
 
B-
Short-term deposits
 
P-1

Standard and Poor’s
 
Rating
Long-term Foreign Issuer Credit
 
A+
Long-term Local Issuer Credit
 
A+
Short-term Foreign Issuer Credit
 
A-1
Short-term Local Issuer Credit
 
A-1

Fitch
 
Rating
Foreign Currency Long-term Debt
 
A+
Local Currency Long-term Debt
 
A+
Foreign Currency Short-term Debt
 
F1
Local Currency Short-term Debt
 
F1
Individual rating
 
B
 
Local ratings:
 
Our local ratings, the highest in Chile, are the following:

Local ratings
 
Fitch
Ratings
 
Feller Rate
Shares
 
Level 2
 
1CN1
Short-term deposits
 
N1+
 
Level 1+
Long-term deposits
 
AAA
 
AAA
Mortgage finance bonds
 
AAA
 
AAA
Senior bonds
 
AAA
 
AAA
Subordinated bonds
 
AA+
 
AA+
Outlook
 
Stable
 
Stable
 
Investor Relations Department
 
Bandera 140 19th Floor, Santiago, Chile, Tel: 562-320-8284, fax: 562-671-6554,
19
email: rmorenoh@santander.cl
 
 

 
SECTION 5: SHARE PERFORMANCE
As of March 2009

Ownership Structure:


ADR Price Evolution
Santander ADR vs. Global 1200 Financial Index
                (Base 100 = 12/31/2003)

 
ADR price (US$) 1Q09
03/31/09:
    34.35  
Maximum (1Q09):
    38.80  
Minimum (1Q09):
    31.20  

Market Capitalization: US$6,230 million

P/E 12 month trailing:
    8.30  
P/BV (03/29/09):
    2.34  
Dividend yield*:
    6.3 %

*
Based on closing price on record date of last dividend payment.

Daily traded volumes 1Q 2009


Local Share Price Evolution
Santander vs IPSA Index
               (Base 100 = 12/31/2003)
 

Local share price (Ch$) 1Q09
03/31/09:
    19.14  
Maximum (1Q09):
    23.00  
Minimum (1Q09):
    18.23  

Dividends:
 
Ch$/share
   
% of previous year 
earnings
 
2006:
    0.83       65 %
2007:
    0.99       65 %
    1.06       65 %
2009:
    1.13       65 %
 
Investor Relations Department
Bandera 140 19th Floor, Santiago, Chile, Tel: 562-320-8284, fax: 562-671-6554,
email: rmorenoh@santander.cl
  20
 
 
 

 
 
 
SECTION 6: INSTITUTIONAL BACKGROUND

Institutional Background

As per the latest public records published by the Superintendency of Banks of Chile for March 2009, Banco Santander Chile was the largest bank in terms of loans and deposits. The Bank has the highest credit ratings among all Latin American companies, with an A+ rating from Standard and Poor’s, A+ by Fitch and A1 by Moody’s, which are the same ratings assigned to the Republic of Chile. The stock is traded on the New York Stock Exchange (NYSE: SAN) and the Santiago Stock Exchange (SSE: Bsantander). The Bank’s main shareholder is Santander, which controls 76.91% of Banco Santander Chile.

Banco Santander, S.A., (SAN.MC, STD.N), headquartered in Madrid, engages primarily in commercial banking with complementary activities in global wholesale banking, cards, asset management and insurance. Santander had over EUR 1.168 trillion in funds under management at the close of 2008, from more than 80 million customers served through 13,390 offices – more branches than any other international bank. Founded in 1857, Santander is the largest financial group in Spain and Latin America and has a significant presence in Western Europe and in the United Kingdom. In 2008, Santander registered €8,876 million in attributable net profit, an increase of 9% from 2007, excluding capital gains.

In Latin America, Santander manages over US$200 billion in business volumes (loans, deposits, mutual funds, pension funds and managed funds) through 6,089 branches. In 2008, Santander reported EUR 2,945 million in net attributable income in Latin America, up 10% from the previous year.

For more information, see www.santander.com.
 
Investor Relations Department
Bandera 140 19th Floor, Santiago, Chile, Tel: 562-320-8284, fax: 562-671-6554,
email: rmorenoh@santander.cl
  21

 
 

 
 
 
ANNEX 1: BALANCE SHEET
 
 
Mar-08
   
Jun-08
   
Sep-08
   
Dec-08
   
Mar-09
   
Mar. 09 / 08
   
Mar. 09 / Dec. 08
 
Ch$million
                               
% Chg.
 
Assets
                                         
Cash and balances from Central Bank
    647,710       1,280,559       854,459       855,411       1,092,151       68.6 %     27.7 %
Funds to be cleared
    626,731       487,591       513,843       335,405       374,617       (40.2 )%     11.7 %
Financial assets held for trading
    715,729       893,937       891,069       1,166,426       940,357       31.4 %     (19.4 )%
Investment collateral under agreements to repurchase
    4,655       11,697       8,805       -       7,008       50.5 %     -- %
Derivatives
    1,427,176       1,233,562       1,296,402       1,846,509       1,598,218       12.0 %     (13.4 )%
Interbank loans
    116,991       150,406       76,015       95,499       47,809       (59.1 )%     (49.9 )%
Loans, net of loan loss allowances
    12,184,550       12,954,140       13,515,005       14,311,349       13,704,412       12.5 %     (4.2 )%
Available-for-sale financial assets
    1,457,900       1,080,216       1,316,741       1,580,240       1,276,382       (12.5 )%     (19.2 )%
Held-to-maturity investments
    -       -       -       -       -                  
Investments in other companies
    6,859       6,663       6,762       7,277       7,452       8.6 %     2.4 %
Intangible assets
    57,727       58,526       65,090       68,232       68,248       18.2 %     0.0 %
Fixed assets
    202,941       201,234       198,133       200,389       196,553       (3.1 )%     (1.9 )%
Current tax assets
    4,859       18,235       12,654       18,715       8,310       71.0 %     (55.6 )%
Deferred tax assets
    77,063       83,280       124,800       88,825       85,691       11.2 %     (3.5 )%
Other assets
    648,287       586,287       663,188       508,653       579,639       (10.6 )%     14.0 %
Total Assets
    18,179,178       19,046,333       19,542,966       21,082,930       19,986,847       9.9 %     (5.2 )%
                                                         
Liabilities and Equity
                                                       
Total non-interest bearing deposits
    2,772,568       3,194,423       3,130,913       2,948,162       3,092,010       11.5 %     4.9 %
Funds to be cleared
    381,921       297,611       308,345       142,552       246,100       (35.6 )%     72.6 %
Investments sold under agreements to repurchase
    91,545       294,438       739,967       562,223       369,905       304.1 %     (34.2 )%
Time deposits and savings accounts
    8,407,623       8,390,418       8,408,557       9,756,266       8,677,857       3.2 %     (11.1 )%
Derivatives
    1,540,408       1,081,784       1,122,579       1,469,724       1,426,565       (7.4 )%     (2.9 )%
Deposits from credit institutions
    1,013,578       1,505,196       1,495,608       1,425,067       1,423,195       40.4 %     (0.1 )%
Marketable debt securities
    2,196,889       2,405,006       2,372,389       2,651,372       2,632,433       19.8 %     (0.7 )%
Other obligations
    113,873       165,833       130,521       131,318       120,780       6.1 %     (8.0 )%
Current tax liabilities
    3,552       1,017       850       791       506       (85.8 )%     (36.0 )%
Deferred tax liability
    14,651       23,949       57,388       19,437       9,381       (36.0 )%     (51.7 )%
Provisions
    154,570       92,938       137,460       166,719       204,211       32.1 %     22.5 %
Other liabilities
    138,199       295,128       220,667       293,732       212,461       53.7 %     (27.7 )%
Total Liabilities
    16,829,377       17,747,741       18,125,244       19,567,363       18,415,404       9.4 %     (5.9 )%
                                                         
Equity
                                                       
Capital
    818,535       818,535       818,535       891,303       891,303       8.9 %     0.0 %
Reserves
    (20,618 )     (21,305 )