UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
Washington, D.C. 20549
Form 6-K
REPORT OF FOREIGN PRIVATE ISSUER
PURSUANT TO RULE 13a-16 OR 15d-16
UNDER THE SECURITIES EXCHANGE ACT OF 1934
For the month of May 2005
DEUTSCHE TELEKOM AG
(Translation of registrants name into English)
Friedrich-Ebert-Allee 140
53113 Bonn
Germany
(Address of principal executive offices)
Indicate by check mark whether the registrant files or will file annual reports under cover of Form 20-F or Form 40-F.
Form 20-F ý Form 40-F o
Indicate by check mark if the registrant is submitting the Form 6-K in paper as permitted by Regulation S-T Rule 101 (b)(1):
Indicate by check mark if the registrant is submitting the Form 6-K in paper as permitted by Regulation S-T Rule 101 (b)(7):
Indicate by check mark whether the registrant by furnishing the information contained in this form, the registrant is also thereby furnishing the information to the Commission pursuant to Rule 12g3-2(b) under the Securities Exchange Act of 1934.
Yes o No ý
This report is deemed submitted and not filed pursuant to the rules and regulations of the Securities and Exchange Commission.
|
Group Report |
|
January 1 to March 31, 2005 |
1
Deutsche Telekom at a glance.(1)
(a) For detailed information and calculations, please refer to Reconciliation of pro forma figures, page 41 et seq.
(1) All figures are shown according to IFRS for the first time. For further information, please refer to Transition to IFRS, page 47.
2
Deutsche Telekom at a glance.
At a glance
IFRS |
|
Q1 2005 |
|
Q1 2004 |
|
Change |
|
Change |
|
2004 |
|
|
|
millions of |
|
millions of |
|
millions of |
|
% |
|
millions of |
|
Net revenue |
|
14,376 |
|
13,890 |
|
486 |
|
3.5 |
|
57,360 |
|
Domestic |
|
8,599 |
|
8,511 |
|
88 |
|
1.0 |
|
34,748 |
|
International |
|
5,777 |
|
5,379 |
|
398 |
|
7.4 |
|
22,612 |
|
Profit from operations (EBIT) |
|
2,340 |
|
2,416 |
|
(76 |
) |
(3.1 |
) |
6,261 |
|
Special factors affecting EBIT(a) |
|
(20 |
) |
(69 |
) |
49 |
|
71.0 |
|
(3,937 |
) |
Adjusted profit from operations (EBIT)(a) |
|
2,360 |
|
2,485 |
|
(125 |
) |
(5.0 |
) |
10,198 |
|
Adjusted EBIT margin(a) |
(%) |
16.4 |
|
17.9 |
|
|
|
|
|
17.8 |
|
Financial expense, net |
|
(721 |
) |
(1,224 |
) |
503 |
|
41.1 |
|
(2,743 |
) |
Profit before income taxes |
|
1,619 |
|
1,192 |
|
427 |
|
35.8 |
|
3,518 |
|
Depreciation, amortization and impairment losses |
|
(2,558 |
) |
(2,190 |
) |
(368 |
) |
(16.8 |
) |
(13,128 |
) |
of property, plant and equipment |
|
(1,945 |
) |
(1,889 |
) |
(56 |
) |
(3.0 |
) |
(7,656 |
) |
of intangible assets |
|
(613 |
) |
(301 |
) |
(312 |
) |
n.a. |
|
(5,472 |
) |
EBITDA(b) |
|
4,898 |
|
4,606 |
|
292 |
|
6.3 |
|
19,389 |
|
Special factors affecting EBITDA(a),(b) |
|
(20 |
) |
(69 |
) |
49 |
|
71.0 |
|
(228 |
) |
Adjusted EBITDA(a),(b) |
|
4,918 |
|
4,675 |
|
243 |
|
5.2 |
|
19,617 |
|
Adjusted EBITDA margin(a),(b) |
(%) |
34.2 |
|
33.7 |
|
|
|
|
|
34.2 |
|
Net profit |
|
1,010 |
|
632 |
|
378 |
|
59.8 |
|
1,564 |
|
Special factors(a) |
|
8 |
|
(59 |
) |
67 |
|
n.a. |
|
(2,093 |
) |
Adjusted net profit(a) |
|
1,002 |
|
691 |
|
311 |
|
45.0 |
|
3,657 |
|
Earnings per share/ADS(c) basic and diluted |
() |
0.24 |
|
0.15 |
|
0.09 |
|
60.0 |
|
0.38 |
|
Cash capex(d) |
|
(3,091 |
) |
(1,352 |
) |
(1,739 |
) |
n.a. |
|
(6,410 |
) |
Net cash from operating activities |
|
2,176 |
|
4,304 |
|
(2,128 |
) |
(49.4 |
) |
16,720 |
|
Free cash flow (before dividend payments)(e) |
|
(915 |
) |
2,952 |
|
3,867 |
|
n.a. |
|
10,310 |
|
Equity ratio |
(%) |
33.5 |
|
32.1 |
|
|
|
|
|
33.6 |
|
Net debt(e) |
|
42,635 |
|
48,664 |
|
(6,029 |
) |
(12.4 |
) |
39,543 |
|
|
|
|
|
|
|
Change |
|
|
|
Change |
|
||
|
|
|
|
|
|
Mar. 31, 2005/ |
|
|
|
Mar. 31, 2005/ |
|
||
|
|
Mar. 31, 2005 |
|
Dec. 31, 2004 |
|
Dec. 31, 2004 |
|
Mar. 31, 2004 |
|
Mar. 31, 2004 |
|
||
|
|
|
|
|
|
% |
|
|
|
% |
|
||
Number of employees at balance sheet date |
Deutsche Telekom Group |
|
243,784 |
|
244,645 |
|
(0.4 |
) |
248,153 |
|
(1.8 |
) |
|
Non-civil servants |
|
197,123 |
|
197,482 |
|
(0.2 |
) |
198,489 |
|
(0.7 |
) |
||
Civil servants |
|
46,661 |
|
47,163 |
|
(1.1 |
) |
49,664 |
|
(6.0 |
) |
||
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Number of fixed-network and mobile customers |
Telephone lines(f) |
(millions) |
|
56.6 |
|
57.2 |
|
(1.0 |
) |
57.9 |
|
(2.2 |
) |
Broadband lines (in operation) |
(millions) |
|
6.7 |
|
6.1 |
|
9.8 |
|
4.5 |
|
48.9 |
|
|
Mobile subscribers(g) |
(millions) |
|
78.9 |
|
77.4 |
|
1.9 |
|
70.9 |
|
11.3 |
|
(a) For a detailed explanation of the special factors affecting EBITDA, adjusted EBITDA, adjusted EBITDA margin as well as special factors affecting profit/loss and the adjusted net profit, please refer to Reconciliation of pro forma figures, page 41 et seq. For detailed information and calculations of the figures for 2004, please refer to the reconciliation report Historical figures according to IFRS. New Group organization.
(b) Deutsche Telekom defines EBITDA as profit/loss from operations excluding depreciation and amortization.
(c) One ADS (American Depositary Share) corresponds in economic terms to one ordinary share of Deutsche Telekom AG.
(d) Investments in property, plant and equipment, and intangible assets (excluding goodwill) as shown in the cash flow statement.
(e) For detailed information, please refer to Reconciliation of pro forma figures, page 41 et seq.
(f) Telephone lines of the Group (including ISDN channels), including for internal use.
(g) Number of subscribers of the fully consolidated mobile communications companies of the Mobile Communications business area. EuroTel Bratislava subscribers included for the first time as of December 31, 2004. Prior-year comparatives have been adjusted.
3
Excellence.
A far-reaching transformation program known as the Excellence Program for Deutsche Telekom was launched at the beginning of 2005. It supports the successful realization of the growth potential that emerged following the strategic realignment of the Group towards three growth areas: Broadband/Fixed Network, Mobile Communications and Business Customers.
Deutsche Telekom is pursuing the ambitious goal of becoming Europes fastest growing integrated provider of telecommunications services on the basis of the opportunities emerging from the realigned structure. The key to achieving sustained profitable growth is to orient the Group more consistently to the needs of the customer and increase customer satisfaction. Deutsche Telekom has thus set the goal of becoming the leading service provider in its industry by 2007.
The Excellence Program has three key elements, which, if successfully implemented, will help Deutsche Telekom achieve its strategic goals:
Growth programs that are tailored to the specific conditions and market environment of the three strategic business areas;
Group-wide initiatives to tap the potential of the entire Group; and
Changing our corporate culture on a sustained basis to achieve excellence from the customers perspective.
Growth programs of the strategic business areas.
Re-invent is T-Coms program for achieving a pro-found change. The cornerstones of the program are:
Activities for more innovation and growth (i.e., new voice services and services to take advantage of the opportunities provided by broadband access);
Measures to enhance quality and efficiency (e.g., by making processes less complex); and
A major change in culture, putting the customer at the center of our actions.
T-Mobile is preparing itself for future market developments with Save for growth. Savings of approximately EUR 1 billion a year are planned in the medium term, around EUR 500 million of which will be reinvested in measures to safeguard the market position and achieve ambitious growth targets.
These activities have a threefold focus:
More favorable and less complicated mobile communications rates;
Further development of the mobile Internet for leisure and business; and
Seamless integration of various network platforms (e.g., GPRS, UMTS, and WLAN).
T-Systems, too, will orient itself even more to the requirements of business customers with Focus on Growth. It will focus on the following five areas to achieve its goal of becoming the leading ICT service provider:
Improving sales efficiency;
Enhancing its portfolio of products and services;
Operational excellence by optimizing internal processes;
Efficiency through cost management; and
Mobilization of employees through hands-on value management.
Group-wide initiatives.
The growth programs are supplemented with Group-wide initiatives. Added value is generated by coordinating activities that aim at leveraging the benefits of an intelligently integrated telecommunications group through close cooperation between the strategic business areas to meet customer needs and achieve cost efficiencies.
Corporate culture.
The third cornerstone of the Excellence Program is a Group-wide cultural change. The intention is to gear Deutsche Telekoms entire organization to systematic customer orientation in line with T-Spirit. One element is that all top executives spend at least five days a year at grass roots level in direct contact with customers.
Timeframe and initial results.
The Excellence Program is a three-year program. We expect to see initial results as early as this financial year.
4
Contents.
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5
Net revenue increased by 3.5 percent from EUR 13.9 billion in the first quarter of 2004 to EUR 14.4 billion.
Group EBITDA(2) increased by 6.3 percent year-on-year from EUR 4.6 billion to EUR 4.9 billion; adjusted for special factors, it increased by 5.2 percent from EUR 4.7 billion to EUR 4.9 billion.
Profit before income taxes increased by 35.8 percent year-on-year from EUR 1.2 billion to EUR 1.6 billion.
Net profit increased by around 60 percent from EUR 0.6 billion to EUR 1.0 billion; adjusted for special factors, the increase was approximately 45 percent from EUR 0.7 billion to EUR 1.0 billion.
Free cash flow(3) before dividend payments decreased to minus EUR 0.9 billion particularly due to higher investments in network infrastructure.
Net debt(4) decreased from EUR 48.7 billion year-on-year to EUR 42.6 billion. Standard & Poors upgraded Deutsche Telekoms long-term rating from BBB+ to A- and outlook: stable.
Continued strong customer growth in the first quarter of 2005:
The number of mobile subscribers increased by a further 1.5 million since the end of last year; of this increase, T-Mobile USA alone accounted for around 1.0 million.
Strong growth in broadband lines; 0.6 million new DSL subscribers since the end of last year, bringing the total to 6.7 million.
(2) For a detailed explanation of the special factors affecting EBITDA, adjusted EBITDA, adjusted EBITDA margin as well as special factors affecting net profit or loss after income taxes and the adjusted net profit, please refer to Reconciliation of pro forma figures, page 41 et seq.
(3) Deutsche Telekom defines free cash flow as cash generated from operations less interest paid and cash outflows for investments in property, plant and equipment, and intangible assets (excluding goodwill). For calculation of free cash flow, please refer to Reconciliation of pro forma figures, page 41 et seq.
(4) For detailed information, please refer to Reconciliation of pro forma figures, page 41 et seq.
6
Merger of T-Online International AG into Deutsche Telekom AG approved.
One core element of the strategic realignment is the merger of T-Online International AG (T-Online) with and into Deutsche Telekom AG (Deutsche Telekom). The merger underlines the particular importance of T-Online for the further development of the new Broadband/Fixed Network strategic business area.
The full integration of T-Online into Deutsche Telekom is important to Deutsche Telekoms realigned strategy of developing its fixed-network and broadband business in Germany. Due to the increasing convergence of the business models of telephone fixed-network operators and Internet service providers as well as the increasing demand for comprehensive broadband products from a single source, an integrated strategy between Deutsche Telekom and T-Online will generate considerable benefits for both companies compared to continuing as separate business models. In this respect, the objective is, in particular, to participate in the growth of a market that is currently evolving at a disproportionately high rate by providing a comprehensive product based on traditional telephony, voice over IP and Internet services, including products from the entertainment area. Moreover, the merger will make it possible to combine the specific expertise of both companies more effectively for the design and further development of the new integrated products and to make better use of the potential of existing customers through facilitated use of both customer databases. In particular, the companies expect to be able to use more effectively the know-how developed by T-Online in the past in the area of IP-based services to further develop the broadband business. In addition, both companies assume that internal processes and procedures can be unified and streamlined as a result of the merger, thus significantly increasing the competitiveness of the merged company.
Deutsche Telekom and T-Online signed a merger agreement(5) on March 8, 2005 on the merger of T-Online with and into Deutsche Telekom, in which both companies agreed that, upon completion of the merger, Deutsche Telekom will grant (external) T-Online shareholders 13 no par value shares in Deutsche Telekom for every 25 no par value shares in T-Online; this is equivalent to an exchange ratio of 0.52 Deutsche Telekom shares for one T-Online share. On the same day, the Boards of Management of both companies published a joint merger report in which they explained and justified the merger and the merger agreement, including the exchange ratio, in legal and business terms. Effective March 9, 2005, an independent merger auditor selected and appointed by order of the relevant court stated in his audit report that according to his findings the proposed exchange ratio is appropriate.
T-Onlines shareholders meeting approved the merger agreement on April 29, 2005 with a majority of 99.46 percent of the votes cast. The merger agreement did not require the approval of the shareholders meeting of Deutsche Telekom on April 26, 2005. The merger will become effective upon registration in the commercial registers of the companies involved. T-Online will then transfer its assets in their entirety to Deutsche Telekom in accordance with the provisions of the German Transformation Act (Umwandlungsgesetz UmwG)(merger by absorption (Verschmelzung durch Aufnahme)). At the same time, T-Online will cease to exist as an independent legal entity and T-Online shareholders will become shareholders of Deutsche Telekom.
(5) The merger agreement, the merger report and the merger audit report are available on Deutsche Telekoms and T-Onlines website.
7
Group
Deutsche Telekom AG and T-Online International AG conclude merger agreement.
Deutsche Telekom and T-Online signed a merger agreement(6) on March 8, 2005 on the merger of T-Online into Deutsche Telekom.
Response to CeBIT presence very satisfactory.
Deutsche Telekom AG felt this years CeBIT computer tradeshow was quite a success with roughly 350,000 visitors. This represents an increase of approximately 8 percent over the previous year. Visitors took to the newly designed stand. T-Com, T-Systems and T-Online were able once again to increase the number of professional customer contacts. Visitors were particularly interested in the products that were offered as part of the broadband marketing campaign.
Media technology for the 2006 FIFA World CupTM.
For the 2006 FIFA World CupTM to be held in Germany, Deutsche Telekom will supply all media workstations at the twelve World Cup stadiums and the media centers with innovative communication equipment. A general contract between the organizing committee of the 2006 FIFA World CupTM and Deutsche Telekom provides that Deutsche Telekom will be responsible for supplying all press stands and press centers as well as the media centers with telecommunications equipment. The technology in the stadiums will be put to the test during the FIFA Confederations Cup 2005TM since Deutsche Telekom will also be equipping the media workstations at this competition.
Acquisition of Telekom Montenegro.
In the first quarter of 2005, Deutsche Telekom continued to expand its presence in the Eastern European telecommunications market. Since March 29, 2005, the Hungarian subsidiary MATÁV, has held a 73.04 percent majority interest in the Telekom Montenegro group (Telekom Crne Gore A.D.). This share was purchased for EUR 136.9 million. In 2004, Telekom Montenegro generated revenue of just under EUR 97.7 million and EBITDA of EUR 33.6 million. Telekom Montenegro has been included in the consolidated financial statements as of March 31, 2005 for the first time. In segment reporting, the mobile business of Telekom Montenegro will be reported under Mobile Communications, and its fixed network and Internet segments under Broadband/Fixed Network.
Deutsche Telekom issued a new 3-billion-euro bond.
Deutsche Telekom has issued a euro bond with two tranches, one 5-year tranche for EUR 1.25 billion and one 10-year bond for EUR 1.75 billion. The issue, which was highly oversubscribed, generated a flurry of interest among investors. Deutsche Telekoms net debt will not increase due to the bond issue.
(6) For detailed information, please refer to Merger, page 7.
8
Broadband/Fixed Network: T-Com
New calling plan launched on March 1, 2005.
Beginning on March 1, 2005, T-Com launched a completely redesigned pricing campaign known as the Wünsch Dir was ((make a wish) calling plan for consumers, a move that significantly improves its competitive position. The greatly simplified calling plan contains four rate variants (Call Plus, Call Time, XXL and XXL Freetime) and two additional options (XXL Local and Country Select). As well as creating a new rate structure that is much more attractive for customers, this campaign also seeks to specifically respond to customer needs. All new rate options include extra features such as call waiting, calling line identification restriction, consultation call, switching between lines, call completion on busy, three-way conferencing, and call fowarding. Furthermore, all new rate options now offer to-the-minute billing, including for City calls.
New telecommunications act passed in Macedonia.
On February 18, 2005, a new telecommunications act was announced in Macedonia, which came into force in March. This act is based on current EU legislation and lifts the licensing requirement for network operators. The act includes requirements such as obliging providers with a substantial market share to present standard offers for interconnection and unbundled access to the local loop. Price regulation is also possible. Furthermore, carrier selection, preselection and number portability must be provided as a general rule; details are yet to be agreed, however.
Broadband/Fixed Network: T-Online
DSL full-package marketing.
On January 31, 2005, T-Online launched its DSL full-package marketing campaign in Germany. The advantage for customers is that the moment they order their package, a single contact person is available to them for all services. DSL line, Internet access, hardware, and additional services all come from a single source.
Expansion of video on demand.
T-Online has now also teamed up with Paramount Pictures Corporation to expand its video-on-demand service. The major Hollywood studio will henceforth increase the number of cinema and television productions available online through T-Online Vision at www.vod.t-online.de. In recent months, T-Online has also concluded contracts with international and national providers and media companies, which will supply blockbusters, high-quality feature films and interesting documentaries, thus meeting the needs of customers.
Cooperation with Intel.
At the center of the cooperation between Intel and T-Online is the interest of both parties in providing customers with the highest quality entertainment content through the largest number of distribution channels. To achieve this goal, the formatting compatibility of devices at the customers end will be simplified and the interfaces between the devices and the applications improved. In addition to the joint marketing of hardware and software and joint online advertising and co-branding, the joint initiative also entails technical cooperation for ensuring service quality and the transferability of services to devices made by various manufacturers.
9
Mobile Communications
Acquisition of mobile communications networks in California and Nevada completed.
In January 2005, T-Mobile USA completed the purchase of the GSM network from Cingular in California and Nevada for USD 2.5 billion including USD 180 million for spectrum. Under the wholesale agreement with Cingular, T-Mobile has secured revenues of at least USD 1.2 billion over a maximum period of four years. Deutsche Telekom expects this acquisition to lead to a significant increase in customers and therefore to further the dynamic development of T-Mobile USA.
Relax calling plan continues to make inroads.
The Relax calling plan, which includes a fixed bucket of minutes for certain mobile calls depending on the monthly package price, continues to make inroads. The number of customers who have selected a Relax plan has increased to approximately 3.1 million in Germany, the United Kingdom, Austria, the Netherlands, the Czech Republic and Hungary. This represents roughly 14 percent of all European fixed-term contract subscribers and the trend is increasing.
Successful participation in Auction 58.
T-Mobile USAs joint venture with Cook Inlet Region Inc. successfully participated in FCC Auction 58 and, pending FCC review and formal approval, will acquire additional mobile communications licenses in 35 markets, including Cleveland, Denver, Kansas City, Minneapolis, Richmond, San Antonio, and Seattle for a total of USD 235 million. FCC approval and actual granting of the licenses is expected in late second quarter or early third quarter 2005. T-Mobile has resale agreements with the Cook Inlet/T-Mobile Joint Venture which will permit T-Mobile to significantly improve capacity in those markets.
Business Customers
Strategic partnership with Microsoft.
To mark the launch of its small and medium sized enterprises (SME) campaign, T-Systems entered into a strategic partnership with Microsoft at CeBIT. The partnership is part of a marketing and sales initiative by which the Business Customers strategic business area aims to increase its share in the ICT market among SMEs. T-Systems and Microsoft will offer product and service packages from a single source. The focus of the initiative will first be on integrated voice and data solutions. Joint technology and innovation projects are planned for later on.
e-government portals from T-Systems.
The German state of Thuringia is launching an e-government portal and has awarded T-Systems the contract to provide system integration services. The aim is to execute administrative tasks quickly and conveniently through a central integration platform, thereby improving government service. T-Systems implements the portal functions, integrates various specialized applications, and coordinates the cooperation between the individual project partners.
In the German state of Saarland, various registration office procedures of the municipal governments will be centralized within a portal interface for citizens. T-Systems will upgrade the information technology of the German regional state with the requisite hardware and software.
10
Net revenue
Deutsche Telekom continued its growth course in the first three months of the current financial year: Overall, the net revenue of the Group increased by around EUR 0.5 billion to approximately EUR 14.4 billion. This equates to a growth of 3.5 percent. The development of revenue in the reporting period was positively affected by around EUR 0.1 billion as a result of changes to the consolidated group, in particular the consolidation of EuroTel in Mobile Communications. This was offset by exchange rate effects also amounting to roughly EUR 0.1 billion, predominantly from the translation of U.S. dollars (USD).
The main revenue driver was once again the Mobile Communications business area. Increased customer numbers, particularly at T-Mobile USA, and the effects from the first-time consolidation of EuroTel resulted in a considerable increase in revenue. Negative exchange rate effects prevented the increase from being even greater. The Business Customers business area also developed positively. Revenue increases in the Enterprise Services business unit - particularly in the area of Computing & Desktop Services - more than compensated for the revenue decrease in the Business Services business unit.
Offsetting effects were recorded in the Broadband/Fixed Network business area. Total revenue decreased compared with the same period last year. The positive revenue development at T-Online, which is mainly attributable to the consistent development of the broadband market, was accompanied by increased revenue growth from broadband lines based on DSL technology at T-Com. This growth is, however, more than offset by considerably higher revenue losses at T-Com, which are primarily the result of regulatory intervention in the areas of call-by-call and carrier preselection, as well as a rising level of fixed-mobile substitution and declining revenues from International Carrier Services.
|
|
Q1 |
|
Q1 |
|
|
|
|
|
FY |
|
|
|
2005 |
|
2004 |
|
Change |
|
Change |
|
2004 |
|
|
|
millions of |
|
millions of |
|
millions of |
|
% |
|
millions of |
|
|
|
|
|
|
|
|
|
|
|
|
|
Net revenue |
|
14,376 |
|
13,890 |
|
486 |
|
3.5 |
|
57,360 |
|
Broadband/Fixed Network(a) |
|
6,638 |
|
6,941 |
|
(303 |
) |
(4.4 |
) |
27,010 |
|
Mobile Communications(a) |
|
6,746 |
|
6,272 |
|
474 |
|
7.6 |
|
26,527 |
|
Business Customers(a) |
|
3,124 |
|
3,075 |
|
49 |
|
1.6 |
|
12,957 |
|
Group Headquarters & Shared Services(a) |
|
853 |
|
866 |
|
(13 |
) |
(1.5 |
) |
3,526 |
|
Inter-segment revenue(b) |
|
(2,985 |
) |
(3,264 |
) |
279 |
|
8.5 |
|
(12,660 |
) |
(a) Total revenue (including revenue between strategic business areas).
(b) Elimination of revenue between strategic business areas.
11
Contribution of the strategic business areas to net revenue (after consolidation of revenue between strategic business areas)
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Proportion |
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Proportion |
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of net |
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of net |
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|
|
|
|
|
|
Q1 |
|
revenue of |
|
Q1 |
|
revenue of |
|
|
|
|
|
FY |
|
|
|
2005 |
|
the Group |
|
2004 |
|
the Group |
|
Change |
|
Change |
|
2004 |
|
|
|
millions |
|
% |
|
millions |
|
% |
|
millions |
|
% |
|
millions |
|
|
|
of |
|
|
|
of |
|
|
|
of |
|
|
|
of |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Net revenue |
|
14,376 |
|
100.0 |
|
13,890 |
|
100.0 |
|
486 |
|
3.5 |
|
57,360 |
|
Broadband/Fixed Network |
|
5,527 |
|
38.4 |
|
5,653 |
|
40.7 |
|
(126 |
) |
(2.2 |
) |
22,409 |
|
Mobile Communications |
|
6,531 |
|
45.4 |
|
5,966 |
|
43.0 |
|
565 |
|
9.5 |
|
25,450 |
|
Business Customers |
|
2,253 |
|
15.7 |
|
2,209 |
|
15.9 |
|
44 |
|
2.0 |
|
9,241 |
|
Group Headquarters & Shared Services |
|
65 |
|
0.5 |
|
62 |
|
0.4 |
|
3 |
|
4.8 |
|
260 |
|
Mobile Communications made the most significant contribution to net revenue of the Group, generating a share of over 45 percent. This represents a considerable increase compared with the prior-year period. While the Broadband/Fixed Network strategic business areas contribution to net revenue fell to around 38 percent, the contribution of the Business Customers business area remained at the same level as the previous year, at around 16 percent.
Revenue generated outside Germany
While domestic revenues in the first quarter of 2005 remained at approximately the same level as in the first quarter of 2004, revenues generated outside Germany increased by more than 7 percent. The key factor behind this is the sustained positive development of revenue at T-Mobile USA. The proportion of revenue generated outside Germany increased by 1.5 percentage points quarter-on-quarter to 40.2 percent.
|
|
Q1 |
|
Q1 |
|
|
|
|
|
FY |
|
|
|
|
2005 |
|
2004 |
|
Change |
|
Change |
|
2004 |
|
|
|
|
millions of |
|
millions of |
|
millions of |
|
% |
|
millions of |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Net revenue |
|
|
14,376 |
|
13,890 |
|
486 |
|
3.5 |
|
57,360 |
|
Domestic |
|
|
8,599 |
|
8,511 |
|
88 |
|
1.0 |
|
34,748 |
|
International |
|
|
5,777 |
|
5,379 |
|
398 |
|
7.4 |
|
22,612 |
|
Proportion generated internationally |
(%) |
|
40.2 |
|
38.7 |
|
|
|
|
|
39.4 |
|
Europe (excluding Germany) |
|
|
3,115 |
|
3,224 |
|
(109 |
) |
(3.4 |
) |
12,952 |
|
North America |
|
|
2,592 |
|
2,071 |
|
521 |
|
25.2 |
|
9,301 |
|
Other |
|
|
70 |
|
84 |
|
(14 |
) |
(16.7 |
) |
359 |
|
Profit before income taxes
Year-on-year, profit before income taxes rose by EUR 0.4 billion to EUR 1.6 billion in the reporting period. This equates to an increase of around 36 percent which is primarily attributable to a considerable decrease of net financial expense compared with the prior-year period.
12
Net profit
Net profit increased in the first quarter of 2005 to EUR 1.0 billion. This represents an increase of around 60 percent compared with the same quarter last year. This considerable growth was largely influenced by the positive development of profit before income taxes.
Special factors of EUR 8 million affected net profit in the first quarter of 2005, compared with a negative impact of EUR 59 million in the same period last year. Adjusted for theses special factors, net profit increased by approximately EUR 0.3 billion to a total of EUR 1.0 billion.
EBIT
|
|
Q1 |
|
Q1 |
|
|
|
|
|
FY |
|
|
|
2005 |
|
2004 |
|
Change |
|
Change |
|
2004 |
|
|
|
millions of |
|
millions of |
|
millions of |
|
% |
|
millions of |
|
|
|
|
|
|
|
|
|
|
|
|
|
EBIT(a) in the Group |
|
2,340 |
|
2,416 |
|
(76 |
) |
(3.1 |
) |
6,261 |
|
Broadband/Fixed Network |
|
1,506 |
|
1,477 |
|
29 |
|
2.0 |
|
5,545 |
|
Mobile Communications |
|
966 |
|
1,141 |
|
(175 |
) |
(15.3 |
) |
1,510 |
|
Business Customers |
|
180 |
|
159 |
|
21 |
|
13.2 |
|
570 |
|
Group Headquarters & Shared Services |
|
(292 |
) |
(324 |
) |
32 |
|
9.9 |
|
(1,432 |
) |
Reconciliation |
|
(20 |
) |
(37 |
) |
17 |
|
45.9 |
|
68 |
|
(a) EBIT is profit/loss from operations as shown in the income statement.
EBIT decreased slightly year-on-year by EUR 0.1 billion to EUR 2.3 billion. EBIT increased year-on-year in the Broadband/Fixed Network and Business Customers business areas and in the Group Headquarters & Shared Services unit. This was offset by a larger EBIT decrease in the Mobile Communications business area. This decrease was caused in particular by higher depreciation, mainly of the UMTS network infrastructure and the new network infrastructure in California, Nevada and New York, as well as amortization of UMTS licenses. This depreciation and amortization did not apply in the prior-year period, as they are only charged under IFRS once the UMTS network comes into operation.
EBITDA
EBITDA in the first quarter of 2005 amounted to approximately EUR 4.9 billion. Compared with EBITDA of around EUR 4.6 billion in the same period last year, this represents an increase of around EUR 0.3 billion, or 6.3 percent.
Adjusted EBITDA
Special factors amounting to EUR 20 million had a negative impact in the first quarter. These consisted mainly of severance and voluntary redundancy payments as well as restructuring expenses. Adjusted for these special factors, EBITDA increased by EUR 0.2 billion from EUR 4.7 billion to EUR 4.9 billion. While adjusted EBITDA in the Mobile Communications business area increased considerably, it was slightly higher than in the previous year in the Business Customers business area and the Group Headquarters & Shared Services unit. In Broadband/Fixed Network, on the other hand, adjusted EBITDA decreased slightly.
Besides economies of scale and efficiency enhancements, the improvement in the Mobile Communications business area is primarily attributable to the increase in
13
revenue as a result of customer growth, especially in the United States. The stable development of adjusted EBITDA in the Business Customers segment is mainly a consequence of the positive development of business in the Enterprise Services business unit and the measures introduced to reduce costs and enhance efficiency. Adjusted EBITDA remained constant in the Group Headquarters & Shared Services unit, largely as a result of lower costs of materials and personnel costs due to lower staff numbers.
The decline in the Broadband/Fixed Network business area is due to the fact that the revenue losses in the first quarter of 2005 were only partly compensated by additional measures to reduce costs.
|
|
Q1 |
|
Q1 |
|
|
|
|
|
FY |
|
|
|
2005 |
|
2004 |
|
Change |
|
Change |
|
2004 |
|
|
|
millions of |
|
millions of |
|
millions of |
|
% |
|
millions of |
|
|
|
|
|
|
|
|
|
|
|
|
|
Adjusted EBITDA(a) |
|
4,918 |
|
4,675 |
|
243 |
|
5.2 |
|
19,617 |
|
Broadband/Fixed Network |
|
2,517 |
|
2,592 |
|
(75 |
) |
(2.9 |
) |
10,173 |
|
Mobile Communications |
|
2,111 |
|
1,826 |
|
285 |
|
15.6 |
|
8,395 |
|
Business Customers |
|
396 |
|
394 |
|
2 |
|
0.5 |
|
1,638 |
|
Group Headquarters & Shared Services |
|
(72 |
) |
(87 |
) |
15 |
|
17.2 |
|
(548 |
) |
Reconciliation |
|
(34 |
) |
(50 |
) |
16 |
|
32.0 |
|
(41 |
) |
(a) Deutsche Telekom defines EBITDA as profit/loss from operations excluding depreciation and amortization. For a detailed explanation of the special factors affecting EBITDA, adjusted EBITDA, and the adjusted EBITDA margin, please refer to Reconciliation of pro forma figures, page 41 et seq.
Free cash flow
Free cash flow decreased by EUR 3.9 billion year-on-year to minus EUR 0.9 billion. This decrease is principally attributable to the changes in working capital and higher tax payments as well as increased investments, in particular in network infrastructure at T-Mobile USA; in contrast, tax refunds were recorded in 2004.
|
|
Q1 |
|
Q1 |
|
|
|
|
|
FY |
|
|
|
2005 |
|
2004 |
|
Change |
|
Change |
|
2004 |
|
|
|
millions of |
|
millions of |
|
millions of |
|
% |
|
millions of |
|
|
|
|
|
|
|
|
|
|
|
|
|
Cash generated from operations |
|
2,576 |
|
4,779 |
|
(2,203 |
) |
(46.1 |
) |
20,462 |
|
Interest paid |
|
(400 |
) |
(475 |
) |
75 |
|
15.8 |
|
(3,742 |
) |
Net cash from operating activities(a) |
|
2,176 |
|
4,304 |
|
(2,128 |
) |
(49.4 |
) |
16,720 |
|
Cash outflows for investments in property, plant and equipment, and intangible assets (excluding goodwill) |
|
(3,091 |
) |
(1,352 |
) |
(1,739 |
) |
n.a. |
|
(6,410 |
) |
Free cash flow before dividend payments(a) |
|
(915 |
) |
2,952 |
|
(3,867 |
) |
n.a. |
|
10,310 |
|
(a) For detailed information and calculations, please refer to Reconciliation of pro forma figures, page 41 et seq.
14
Net debt
Net debt decreased by around EUR 6 billion year-on-year to EUR 42.6 billion. Compared with year-end 2004, however, an increase of 7.8 percent or EUR 3.1 billion was recorded. This increase was mainly the result of payments at T-Mobile USA relating to the acquisition of network infrastructure and spectrum in California and Nevada. In addition, the acquisition of additional shares in T-Online International AG prior to the merger of the company into Deutsche Telekom AG increased net debt.
|
|
Mar. 31, 2005 |
|
Dec. 31, 2004 |
|
Change |
|
Change |
|
Mar. 31, 2004 |
|
|
|
millions of |
|
millions of |
|
millions of |
|
% |
|
millions of |
|
|
|
|
|
|
|
|
|
|
|
|
|
Bonds |
|
41,921 |
|
39,458 |
|
2,463 |
|
6.2 |
|
49,997 |
|
Liabilities to banks |
|
3,113 |
|
3,074 |
|
39 |
|
1.3 |
|
3,262 |
|
Liabilities to non-banks from promissory notes |
|
656 |
|
651 |
|
5 |
|
0.8 |
|
769 |
|
Liabilities from derivatives |
|
1,143 |
|
1,159 |
|
(16 |
) |
(1.4 |
) |
1,108 |
|
Lease liabilities |
|
2,459 |
|
2,487 |
|
(28 |
) |
(1.1 |
) |
2,410 |
|
Liabilities arising from ABS transactions |
|
1,487 |
|
1,563 |
|
(76 |
) |
(4.9 |
) |
1,367 |
|
Other financial liabilities |
|
69 |
|
79 |
|
(10 |
) |
(12.7 |
) |
197 |
|
Gross debt(a) |
|
50,848 |
|
48,471 |
|
2,377 |
|
4.9 |
|
59,110 |
|
Cash and cash equivalents |
|
6,260 |
|
8,005 |
|
(1,745 |
) |
(21.8 |
) |
9,013 |
|
Available-for-sale/held-for-trading financial assets |
|
934 |
|
120 |
|
814 |
|
n.a. |
|
151 |
|
Derivatives |
|
523 |
|
396 |
|
127 |
|
32.1 |
|
709 |
|
Other financial assets |
|
496 |
|
407 |
|
89 |
|
21.9 |
|
573 |
|
Net debt(a) |
|
42,635 |
|
39,543 |
|
3,092 |
|
7.8 |
|
48,664 |
|
(a) For detailed information and calculations, please refer to Reconciliation of pro forma figures, page 41 et seq.
15
Deutsche Telekoms strategic realignment.
The telecommunications industry is marked by changes in technology and a dynamic competitive environment. In order to put its business model on a sustainable footing for the long term, Deutsche Telekom is implementing a paradigm change from a technology corporation into a customer-centric service provider.
This strategic alignment focuses on changes in customer needs. While customers now perceive technology as becoming less and less significant, their needs for customer-oriented and integrated applications are increasing. In an effort to become the leading service provider in the industry and the fastest-growing telecommunications company in Europe, Deutsche Telekom has been focusing on three strategic business areas since the beginning of 2005:
Broadband/Fixed Network handled by the T-Com and T-Online business units for the consumer and carrier segment as well as technical infrastructure;
Mobile Communications handled by T-Mobile;
Business Customers handled by T-Systems Enterprise Services for multinational corporations and T-Systems Business Services for small, medium-sized and large enterprises.
Its new structure now permits the Deutsche Telekom Group to focus on the key growth sectors of the industry. At the same time, the individual strategic business areas will be able to increase their focus on their respective customer segments. Such measures have set the course for comprehensive customer orientation, which Deutsche Telekom has established as a customer centricity benchmark within its global Group. The goal here is to create clear added value for the customer while ensuring profitable growth for the Company.
Growth sector Broadband/Fixed Network:
In the past four years, Deutsche Telekom helped transform broadband communications in Germany into a consumer mass market. In future, the Group will offer its customers an even broader portfolio of information, communication and entertainment services, which will be delivered directly to homes via broadband technology. The products and services offered will range from personalized Internet packages to film and television.
Growth sector Mobile Communications:
Until now, a key feature of the market for mobile data communications has been the variety of technologies and networks, such as GSM, UMTS and WLAN. The important features for users are not, however, technical standards, but rather high-quality mobile services and good value for money. In order to provide customers with high-speed mobile data transmission and convenient use of mobile products and services, T-Mobile is focusing on all three technologies and is linking them. It also offers innovative products and services at simple and transparent rates with clear added value for customers.
Growth sector Business Customers:
The new structure enables T-Systems, the Group unit responsible for business customers, to take a coordinated approach to marketing, and thus to refine its customer support. The everything under one roof policy ensures optimal customer proximity in the complex business customer segment where T-Systems acts as professional liaison and contact for all IT and telecommunications services. T-Systems provides the entire range of ICT products and services integrated under the service commitment to business flexibility. Thus, T-Systems creates added value for business customers by helping to make operating processes more flexible and efficient.
16
In this Interim Report on the first quarter of 2005, Deutsche Telekom is presenting its financial figures pursuant to IFRS (International Financial Reporting Standards) and in line with the new strategic business areas for the first time.(7)
The new segment structure with the strategic business areas Broadband/Fixed Network, Mobile Communications and Business Customers will supersede the previous reporting structure with the divisions T-Com, T-Mobile, T-Systems, and T-Online.
The strategic realignment entails changes within the Group and shifts between individual business areas with the following effects, which are also visually depicted below in the simplified diagram:
(1) Small and medium-sized enterprises (SMEs) have been transferred from the previous business division T-Com to the new strategic business area Business Customers. The planning, roll-out and operation of the service platform for SMEs will also be managed by Business Services in future.
(2) Eastern European mobile communication companies, which legally belong to T-Coms Eastern European subsidiaries, are assigned to the Mobile Communications strategic business area for reporting purposes.
(3) As a result of plans to bundle the entire national and international wholesale business into T-Com, the technical platforms (Global Network Factory GNF), international carrier business (International Carrier Services and Solutions ICSS), and Network Services have been transferred from T-Systems to the new Broadband/Fixed Network strategic business area.
(4) The strategic business area Broadband/Fixed Network consists of T-Online and T-Com.
(5) The Billing & Collection unit, which is primarily responsible for billing and receivables management services, has been transferred from Group Head-quarters & Shared Services to Business Customers.
(7) For detailed information, please refer to the reconciliation report Historical figures according to IFRS. New Group organization.
17
|
|
|
|
|
|
Change |
|
|
|
Change |
|
|
|
|
|
|
|
Mar. 31, 2005/ |
|
|
|
Mar. 31, 2005/ |
|
|
|
Mar. 31, 2005(a) |
|
Dec. 31, 2004(a) |
|
Dec. 31, 2004(a) |
|
Mar. 31, 2004(a) |
|
Mar. 31, 2004(a) |
|
|
|
millions |
|
millions |
|
% |
|
millions |
|
% |
|
|
|
|
|
|
|
|
|
|
|
|
|
Broadband |
|
|
|
|
|
|
|
|
|
|
|
Broadband lines (total)(b) |
|
6.7 |
|
6.1 |
|
9.8 |
|
4.5 |
|
48.9 |
|
Germany(c) |
|
6.4 |
|
5.8 |
|
10.3 |
|
4.4 |
|
45.5 |
|
of which: resale(d) |
|
0.5 |
|
0.2 |
|
n.a. |
|
0.0 |
|
n.a. |
|
Central and Eastern Europe (CEE)(e) |
|
0.3 |
|
0.3 |
|
0.0 |
|
0.1 |
|
n.a. |
|
Broadband rates |
|
3.9 |
|
3.6 |
|
8.3 |
|
2.7 |
|
44.4 |
|
of which: Germany |
|
3.5 |
|
3.2 |
|
9.4 |
|
2.4 |
|
45.8 |
|
|
|
|
|
|
|
|
|
|
|
|
|
Narrowband |
|
|
|
|
|
|
|
|
|
|
|
Narrowband lines (total)(g) |
|
42.4 |
|
42.8 |
|
(0.9 |
) |
43.5 |
|
(2.5 |
) |
Germany(h) |
|
36.4 |
|
36.8 |
|
(1.1 |
) |
37.4 |
|
(2.7 |
) |
Standard analog lines |
|
26.1 |
|
26.4 |
|
(1.1 |
) |
27.0 |
|
(3.3 |
) |
ISDN lines |
|
10.3 |
|
10.4 |
|
(1.0 |
) |
10.4 |
|
(1.0 |
) |
Central and Eastern Europe (CEE)(e) |
|
6.0 |
|
6.1 |
|
(1.6 |
) |
6.1 |
|
(1.6 |
) |
MATÁV(i) |
|
3.1 |
|
3.2 |
|
(3.1 |
) |
3.2 |
|
(3.1 |
) |
Slovak Telecom (ST) |
|
1.2 |
|
1.2 |
|
0.0 |
|
1.3 |
|
(7.7 |
) |
T-Hrvatski Telekom |
|
1.7 |
|
1.7 |
|
0.0 |
|
1.7 |
|
0.0 |
|
Narrowband rates |
|
4.9 |
|
5.2 |
|
(5.8 |
) |
5.7 |
|
(14.0 |
) |
of which: Germany |
|
4.7 |
|
5.0 |
|
(6.0 |
) |
5.4 |
|
(13.0 |
) |
|
|
|
|
|
|
|
|
|
|
|
|
Internet customers with a
billing relationship (total)(k) |
|
13.6 |
|
13.5 |
|
0.7 |
|
13.4 |
|
1.5 |
|
PAYG(l), broadband/narrowband < 30 days |
|
0.8 |
|
0.9 |
|
(11.1 |
) |
1.0 |
|
(20.0 |
) |
of which: Germany |
|
0.7 |
|
0.7 |
|
0.0 |
|
0.8 |
|
(12.5 |
) |
Broadband and narrowband lines (Germany and Central and Eastern Europe) are the responsibility of the T-Com business unit.
The T-Online business unit has also been marketing broadband lines (in Germany) since January 31, 2005.
Customers with broadband and narrowband rates, all Internet customers with a billing relationship as well as PAYG < 30 days (broadband narrowband) in Germany and Western Europe are the responsibility of the T-Online business unit.
(a) The total was calculated on the basis of precise figures and rounded to millions. Percentages calculated on the basis of figures shown.
(b) Lines in operation.
(c) Since January 31, 2005, broadband lines based on DSL technology for consumers have been marketed by T-Online, broadband lines excluding internal use. Prior-year comparatives have been adjusted.
(d) Definition of resale: sale of broadband lines based on DSL technology to alternative providers outside the Deutsche Telekom Group.
(e) Central and Eastern Europe includes the fixed-network business of MATÁV (incl. Maktel), Slovak Telecom (ST) and T-Hrvatski Telecom (T-HT).
(f) Customers with a billing relationship. Western Europe includes: ya.com and Club Internet.
(g) For the first time, the number of narrowband lines rather than channels are reported. Prior-year comparatives have been adjusted.
(h) Telephone lines excluding internal use and public telecommunications, including wholesale services. Prior-year comparatives have been adjusted.
(i) Subscriber-line figures are recorded including MATÁVs subsidiary, Maktel. Rebranding of MATÁV as Magyar Telekom as of the beginning of May 2005.
(j) Brand name as of October 2004; legal name HT-Hrvatske telekomunikacije d.d.
(k) Total calculated on the basis of customers (broadband and narrowband rates) with a billing relationship and PAYG < 30 days and PAYG > 30 days.
(l) PAYG: Pay as you go.
18
The Broadband/Fixed Network strategic business area consists of the business units T-Com and T-Online, and serves consumers and very small business customers of the Deutsche Telekom Group as well as the wholesale market. In addition, it handles business with resellers (wholesale business). T-Com is also responsible for the entire national and international network infrastructure as well as business with international network operators (International Carrier Services business).
Broadband/Fixed Network: Customer development and selected KPIs
In the first quarter of 2005, Broadband/Fixed Network once again considerably increased the number of broadband subscribers both in terms of lines and calling plans as a result of its successful marketing strategy. The number of broadband lines increased to 6.7 million at the end of the first quarter of 2005, 465,000 of which were DSL lines that had been sold to competitors as part of resale offers since June 1, 2004. In contrast, the number of narrowband lines and calls continued to decline as a result of competition and regulation. The number of customers subscribing to narrowband rates for Internet access also decreased further, in part due to migration to broadband rates.
T-Com: Customer development and selected KPIs
In the first quarter of 2005, T-Com again focused its activities on increasing the mass market penetration of its broadband lines based on DSL technology. As a result, the number of broadband lines grew by 621,000 to 6.7 million as compared with the end of 2004. This is the second highest net increase ever recorded within a quarter. Compared with the prior-year quarter, this figure increased by 48.9 percent. Around 6.4 million lines were in operation in Germany at the end of March 2005, which corresponds to an increase of 581,000 in the past quarter.
T-Com mainly focuses on attractive offers such as the three times zero campaign(8) that TCom and T-Online jointly ran until the end of January. This enables T-Com not only to significantly increase the number of T-DSL lines, but also to push the trend towards DSL lines with higher bandwidths. Thus at the end of March 2005, more than 10 percent of T-DSL lines had bandwidths of two or more megabits per second (Mbit/s).
One highlight for T-Com in emphasizing its role as an innovative telecommunications company is the T-Com House, which opened at the beginning of March 2005 in Berlin. It is based on DSL technology and provides a clear demonstration and first-hand experience of what will be possible with the information, telecommunication and entertainment technologies of tomorrow. Here, T-Com is presenting such innovations as the Family Whiteboard, a kind of electronic pinboard that acts as a central communications platform for the family. The central control element of the T-Com House is a personal digital assistant, with which all communications, data and media applications can be controlled by WLAN technology at home or via HotSpots when on the move.
T-Com plans to further increase broadband coverage with the new wireless WiMAX technology. In order to explore the possibilities of the new system, T-Com will begin a pilot operation in the next few months in the towns of Siegburg and Rheinbach in the Bonn area. Jointly, T-Com and T-Mobile have further expanded the public WLAN portfolio with the introduction of an even simpler and more transparent HotSpot rate system on March 1, 2005. In total, the number of T-Com HotSpots in Germany rose to more than 3,700 at the end of March 2005. In addition T-Com, in close cooperation with Autobahn Tank & Rast Holding GmbH, will exclusively supply the majority of highway service areas with HotSpots based on WLAN technology by the end of this year.
(8) Under this plan, T-Online reimbursed the activation charge for the T-DSL line in the form of credit to the users account, and customers received the DSL modem for free. The subscription fee for the T-Online dsl 1500 MB rate was waived for one month.
19
The strong growth trend in the broadband sector continued in the first quarter of 2005 at T-Coms subsidiaries in Central and Eastern Europe. The subsidiaries increased the number of DSL lines by around 120 percent year-on-year to 305,000 thanks to marketing initiatives. In the first quarter of 2005, the number of DSL lines increased by around 40,000, mainly driven by broadband growth in Central and Eastern Europe, in particular at MATÁV. Within a year the Hungarian subsidiary raised the number of DSL lines by 99,000 to 224,000 at the end of the first quarter. Slovak Telecom already had 51,000 DSL lines in operation at the end of March, which corresponds to a fivefold increase compared with the prior-year quarter. Compared with the end of 2004, T-Hrvatski Telekom also significantly increased its number of broadband lines by 8,000 to 30,000 through targeted DSL marketing campaigns.
In the narrowband sector in Germany, the decline in the number of lines was mainly caused by customer migration to competitors and, to a lesser extent, the substitution effect caused by mobile communications. Compared with the prior-year quarter, the number of narrowband lines decreased by almost 2.7 percent to 36.4 million. The number of T-ISDN lines decreased by 1 percent to 10.3 million compared with the prior-year quarter, primarily due to the discontinuation of the price advantage of combining T-DSL with T-ISDN (compared with T-DSL combined with an analog line), as well as continuing market saturation.
The decrease in the number of call minutes is continuing due to losses of market share. The decline in market share in all four call areas (Local, Germany, World, fixed to mobile) slowed down slightly, however, especially in the Local and Germany call areas. The reduction in call minutes in the consumer segment is due to continued high usage of call-by-call and preselection offers. Another negative influence is the increasing number of lines that are realized by competitors on the basis of leased subscriber lines.
T-Com introduced a brand new rate system(9) on March 1, 2005 to increase its competitiveness in the call market. At the end of March 2005, T-Coms new rates already had 7.3 million customers. The simplification of the rate system is the first step towards a far-reaching streamlining of the product portfolio scheduled to be implemented in the consumer segment. Its aim is to simplify the range on offer, to provide greater transparency for customers and to enable cost reductions.
In order to focus even more consistently on customer requirements, T-Com has established the growth program Re-invent in the context of Deutsche Telekoms Excellence Program. Together with innovation and growth as well as quality and efficiency, particular importance is given to customer satisfaction. Alongside the rate campaign, there are also other serious considerations to improve customer satisfaction, such as the quicker installation of DSL lines or providing a fixed time (within an hour) for service appointments. Another core element of Re-invent is the increase in process and cost efficiency based on the economical use of personnel and other resources.
(9) Since March 1, 2005 T-Com has been offering a highly simplified rate portfolio with four rate variants (Call Plus, Call Time, XXL und XXL Freetime) and two optional rates (XXL Local und Country Select) that can be added to these variants. Since March 1, 2005, the following service features have been included as standard with all lines with Call Plus, Call Time, XXL or XXL Freetime: calling line identification, call waiting, call completion on busy, consultation call, switching between lines, three-way conferencing, call forwarding and calling line identification restriction. Furthermore, exact to-the-minute billing is available for all new rates, including for City calls.
20
T-Online: Customer development and selected KPIs
The Internet market in Germany and the rest of Europe is currently influenced by two important trends fast broadband growth with the associated expansion of possible uses and further individualization of services. In the 2004 financial year, T-Online focused its strategic orientation on sustained growth in the dynamic broadband market. The goal is to introduce a range of initiatives to position T-Online in the fast-growing markets for broadband and IP services as the innovation and quality leader for the long term.
T-Online has identified and already begun implementing three key strategic initiatives in the first quarter of 2005:
T-Online has positioned itself as a full-package DSL provider in Germany since January 31, 2005 by marketing DSL lines and Internet access together with hardware components, and by continuing the broadband initiative until the end of January. Since the beginning of 2005 about 295,000 customers have opted for a DSL rate in Germany, and 145,000 of these signed up for the combined DSL and Internet access offer. Compared with the same quarter last year, the number of customers with a DSL rate plan has increased by more than 40 percent to 3.5 million.
In Germany and Western Europe, the base of customers with broadband rate plans rose from 2.7 million to 3.9 million customers.
With a range of communications products based on voice over IP (VoIP), T-Online presented an important building block for future triple play offers at CeBIT 2005. T-Online presented the first examples of these bundled offers, consisting of Internet access, and communications and entertainment services, under the name of Home Entertainment & Services.
An important component of the entertainment services of T-Online is the video-on-demand offer from the T-Online Vision broadband portal. Here customers can currently choose from more than 300 films and documentaries in the movie and adult entertainment sections. A monthly average of 70,000 films were accessed via T-Online Vision in the first quarter of 2005.
Only one and a half years after it was launched, Musicload had already registered one million customers making it one of the leading providers of legal music downloads. The threshold of one million downloaded titles was already exceeded in December 2004. Musicload now offers 480,000 tracks (singles and albums).
The French Internet market is still characterized by high competitive pressure and rising demand for broadband. T-Online is consistently and successfully expanding its competitive position in France via the Internet provider, Club Internet. Club Internet further increased the number of broadband accesses in the first quarter of 2005 with a combination of fast broadband Internet access, digital multi-media entertainment services and attractively priced voice-over-IP offers.
In Spain, ya.com was able to achieve significant gains in the DSL market thanks to its broadband campaign, which was launched at the end of 2004, increasing its DSL customer base by about 80 percent compared with the prior-year quarter. The DSL voice rate (pre-selection), launched in January 2005, was particularly successful with existing as well as new customers.
21
Broadband/Fixed Network: Development of operations
|
|
Q1 |
|
Q1 |
|
|
|
|
|
FY |
|
|
|
2005 |
|
2004 |
|
Change |
|
Change |
|
2004 |
|
|
|
millions of |
|
millions of |
|
millions of |
|
% |
|
millions of |
|
|
|
|
|
|
|
|
|
|
|
|
|
Total revenue |
|
6,638 |
|
6,941 |
|
(303 |
) |
(4.4 |
) |
27,010 |
|
T-Com(a) |
|
6,304 |
|
6,599 |
|
(295 |
) |
(4.5 |
) |
25,601 |
|
T-Online(a) |
|
509 |
|
489 |
|
20 |
|
4.1 |
|
2,012 |
|
EBIT(b) (profit from operations) |
|
1,506 |
|
1,477 |
|
29 |
|
2.0 |
|
5,545 |
|
EBIT margin |
(%) |
22.7 |
|
21.3 |
|
|
|
|
|
20.5 |
|
|
|
|
|
|
|
|
|
|
|
|
|
Depreciation, amortization and impairment losses |
|
(1,011 |
) |
(1,082 |
) |
71 |
|
6.6 |
|
(4,408 |
) |
EBITDA(c) |
|
2,517 |
|
2,559 |
|
(42 |
) |
(1.6 |
) |
9,953 |
|
Special factors affecting EBITDA(c) |
|
0 |
|
(33 |
) |
33 |
|
n.a. |
|
(220 |
) |
Adjusted EBITDA(c) |
|
2,517 |
|
2,592 |
|
(75 |
) |
(2.9 |
) |
10,173 |
|
T-Com(a) |
|
2,436 |
|
2,490 |
|
(54 |
) |
(2.2 |
) |
9,722 |
|
T-Online(a) |
|
88 |
|
118 |
|
(30 |
) |
(25.4 |
) |
464 |
|
Adjusted EBITDA margin(c) |
(%) |
37.9 |
|
37.3 |
|
|
|
|
|
37.7 |
|
T-Com(a) |
|
38.6 |
|
37.7 |
|
|
|
|
|
38.0 |
|
T-Online(a) |
|
17.3 |
|
24.1 |
|
|
|
|
|
23.1 |
|
Cash capex(d) |
|
(396 |
) |
(370 |
) |
(26 |
) |
(7.0 |
) |
(2,122 |
) |
|
|
|
|
|
|
|
|
|
|
|
|
Number of employees(e) |
|
112,871 |
|
114,748 |
|
(1,877 |
) |
(1.6 |
) |
115,292 |
|
T-Com |
|
109,787 |
|
111,830 |
|
(2,043 |
) |
(1.8 |
) |
112,329 |
|
T-Online |
|
3,084 |
|
2,918 |
|
166 |
|
5.7 |
|
2,963 |
|
(a) T-Coms prior-year results were adjusted according to the Groups realignment into three strategic business areas and according to IFRS. T-Onlines prior-year results have been adjusted in line with the transition to IFRS.
(b) EBIT is profit/loss from operations as shown in the income statement.
(c) Deutsche Telekom defines EBITDA as profit/loss from operations excluding depreciation and amortization. For a detailed explanation of the special factors affecting EBITDA, adjusted EBITDA, and the adjusted EBITDA margin, please refer to Reconciliation of pro forma figures, page 41 et seq. For detailed information and calculations of the figures for 2004, please refer to the reconciliation report Historical figures according to IFRS. New Group organization.
(d) Investments in property, plant and equipment, and intangible assets (excluding goodwill) as shown in the cash flow statement.
(e) Average number of employees.
Broadband/Fixed Network: Total revenue
The total revenue of the Broadband/Fixed Network business area was EUR 6.6 billion in the first quarter of 2005. While T-Onlines revenue increased compared with the prior-year quarter, T-Coms revenue declined. In total, the Broadband/Fixed Network business area recorded a revenue decrease of around 4.4 percent.
T-Com: Total revenue
T-Coms revenue under the new structure and according to IFRS decreased by 4.5 percent to EUR 6,304 million in the first quarter of 2005. This decline was mainly caused by a decrease in revenue generated with other Group entities of EUR 157 million and is a result of reductions in prices as well as volumes. Data communication revenues fell in particular due to the transfer of parts of the value-added chain to T-Systems. Furthermore, the change in business model for the sale of mobile terminal equipment in the T-Punkt stores had a negative effect on revenue. Since May 1, 2004, T-Com has only received sales commissions on the sale of mobile terminal equipment.
22
T-Com: Net revenue
Net revenue fell by 2.7 percent, or EUR 138 million to EUR 5,067 million compared with the prior-year quarter. This is caused by lower call revenues as a result of a further loss of market shares to competitors and the loss of minutes to mobile communications. Moreover, price reductions as well as market share losses were recorded in business with international carriers. This decline in revenues was only partly compensated by growing revenues from broadband lines and from wholesale services for competitors, especially in the area of subscriber lines.
In Germany, total revenue in the first quarter of 2005 was EUR 5,690 million as compared with EUR 5,982 million in the same period last year. Access revenues from narrowband lines were kept constant compared with the prior-year period with increased marketing of lines with calling plans. Revenues from broadband access, on the other hand, more than doubled in comparison with the prior-year period due to aggressive broadband marketing. The reduction in revenues from call minutes is the result of the increasing substitution by mobile communications as well as price effects caused by the higher number of calling plans sold. In total, the positive development of lines (including T-DSL) was unable to offset the negative development in call revenues. Consequently, revenue in the field of network communications fell by 2.5 percent to EUR 3,548 million.
The decline in revenues from terminal equipment was mainly caused by a lower demand in rental business. Terminal equipment business was already weakened, however, due to price reductions and a decline in volumes. The decrease in revenues from value-added services is mainly attributable to a decline in the market for premium rate services. Revenues from data communications also declined. This was caused by price and volume reductions as well as the increased procurement of products on a low value-added level by T-Systems.
Offsetting effects were recorded in the sale of wholesale products. The volume growth in subscriber lines caused an increase in revenues compared with the prior-year period. In addition, interconnection calls and lines, as well as revenues from DSL resale products that were introduced on July 1, 2004, showed positive development. Price adjustments for wholesale products, however, resulted in a reduction in revenue from Internet service providers. The decline in prices and volumes in International Carrier Services und Solutions (ICSS) business also contributed to a decline of 4.4 percent to EUR 1,245 million in wholesale business compared with the prior-year period.
Revenue from fixed network business in Central and Eastern Europe stayed almost constant in the first quarter of 2005 at EUR 614 million due to the positive development in exchange rates.
T-Online: Total revenue
T-Online achieved a group-wide total revenue of EUR 509 million in the reporting period (prior-year period: EUR 489 million), a year-on-year increase of 4.1 percent. The continued development of the DSL broadband market in particular resulted in further revenue growth. On the other hand, the reimbursement of activation charges as well as the waiving of subscription fees as part of the broadband advertising campaign, launched in 2004 and continued into the first quarter of 2005, had a negative effect on revenue. Since a high proportion of new customers recorded in the first quarter of 2005 (especially customers of the combined offer of a DSL line and a broadband rate) will not generate revenue until the second quarter of 2005, revenues from the program to offer complete DSL bundles only made a small contribution so far to first quarter results.
23
Broadband/Fixed Network: EBITDA, adjusted EBITDA
The Broadband/Fixed Network business area recorded adjusted EBITDA of around EUR 2.5 billion in the first quarter of 2005. This represents a decrease of around 2.9 percent compared with the prior-year value and is better than the development of the revenue figure.
T-Com: EBITDA, adjusted EBITDA
T-Coms adjusted EBITDA was about EUR 2.4 billion in the first quarter of 2005. In view of the EUR 295 million decline in revenue, the decline of the adjusted EBITDA figure by only EUR 54 million is disproportionately low. This is the result of a number of positive effects such as savings from leased-out office space, improved procurement conditions in the area of logistics, price reductions in billing services as well as price and volume effects in relation to workstation systems. These results were partially outweighed, however, by increased bad debt losses from international carrier business as well as the costs of trainees, which had been previously reported under Headquarters costs but are now allocated more fairly based on actual cost generation. The adjusted EBITDA margin increased from 37.7 percent in the first quarter of 2004 to 38.6 percent in the first quarter of 2005 as a result of cost savings. The first quarter of the previous year included a special factor of EUR 33 million for restructuring expenses (severance and voluntary redundancy payments and adjustments to collective agreements in Germany). There were no such special factors requiring adjustment at T-Com in the first quarter of 2005. T-Com generated adjusted EBITDA of EUR 2,169 million in Germany in the reporting period, a margin of 38.1 percent. Compared with the prior-year quarter, adjusted EBITDA declined slightly, while the margin clearly increased. Adjusted EBITDA in Central and Eastern Europe was EUR 267 million and therefore slightly above the value of the prior-year period, partly as a result of reductions in personnel and platform optimizations. The adjusted EBITDA margin of the Eastern European subsidiaries in the first quarter of 2005 was 43.5 percent.
T-Online: EBITDA, Adjusted EBITDA
Although T-Onlines revenue increased by 4 percent compared with the prior-year period, adjusted EBITDA decreased from EUR 118 million to EUR 88 million. This decline is a result of the expected start-up costs of the combined DSL and entertainment packages in germany as well as the costs of the aggressive market expansion activities in France and, to a lesser extent, also in Spain. The intended increase of market shares in France and Spain to 15 - 20 percent entails higher marketing and results in a rise in marketing and selling expenses. This effect had already been announced at the T-Online strategy press conference in November 2004.
Broadband/Fixed Network: EBIT
EBIT (profit/loss from operations) rose by around 2.0 percent year-on-year to EUR 1.5 billion. EBIT was boosted by a decline in depreciation and amortization, especially as a result of T-Coms restrained investment activities in previous years.
Broadband/Fixed Network: Personnel
The average headcount within the Broadband/Fixed Network business area decreased by 1,877 to 112,871 compared with the prior-year quarter. The number of employees at T-Com fell by 1.8 percent to 109,787 compared with the prior-year period. Personnel costs at T-Com increased by about 3 percent. This is a result of higher additions to provisions, for example for partial retirement, and to the effect of collectively agreed wage and salary increases.
24
|
|
|
|
|
|
Change |
|
|
|
Change |
|
|
|
|
|
|
|
Mar. 31, 2005/ |
|
|
|
Mar. 31, 2005/ |
|
|
|
Mar. 31, 2005 |
|
Dec. 31, 2004 |
|
Dec. 31, 2004(a) |
|
Mar. 31, 2004 |
|
Mar. 31, 2004(a) |
|
|
|
millions |
|
millions |
|
% |
|
millions |
|
% |
|
Mobile subscribers (total) |
|
78.9 |
|
77.4 |
|
1.9 |
|
70.9 |
|
11.3 |
|
T-Mobile Deutschland |
|
27.6 |
|
27.5 |
|
0.4 |
|
26.7 |
|
3.4 |
|
T-Mobile UK(b) |
|
16.1 |
|
15.7 |
|
2.5 |
|
14.3 |
|
12.6 |
|
T-Mobile Austria |
|
2.0 |
|
2.0 |
|
0.0 |
|
2.0 |
|
0.0 |
|
T-Mobile Netherlands |
|
2.2 |
|
2.3 |
|
(4.3 |
) |
2.1 |
|
4.8 |
|
T-Mobile CZ (Czech Republic) |
|
4.4 |
|
4.4 |
|
0.0 |
|
4.0 |
|
10.0 |
|
T-Mobile Hungary |
|
4.1 |
|
4.0 |
|
2.5 |
|
3.8 |
|
7.9 |
|
T-Mobile Hrvatska (Croatia) |
|
1.6 |
|
1.5 |
|
6.7 |
|
1.4 |
|
14.3 |
|
EuroTel(c) (Slovakia) |
|
1.9 |
|
1.9 |
|
0.0 |
|
1.7 |
|
11.8 |
|
Mobimak (Macedonia) |
|
0.8 |
|
0.8 |
|
0.0 |
|
0.6 |
|
33.3 |
|
T-Mobile USA |
|
18.3 |
|
17.3 |
|
5.8 |
|
14.3 |
|
28.0 |
|
(a) Percentages calculated on the basis of figures shown.
(b) Including Virgin Mobile.
(c) Rebranding as T-Mobile Slovensko at the beginning of May 2005; subscribers were included for the first time in the fourth quarter of 2004. Prior-year comparatives have been adjusted.
Mobile Communications: Customer development and selected KPIs
Compared with the end of 2004, the number of mobile subscribers rose by 1.5 million to just under 79 million. The high quality of the customer base was further improved by concentrating on fixed-term contract subscribers. 70 percent of the new customers in the first quarter opted for fixed-term contracts, and have thus increased the proportion of fixed-term contract subscribers to almost 50 percent of the total customer base. In addition to T-Mobile Internationals subsidiaries, the new Mobile Communications strategic business area also includes mobile communications activities in Hungary, Croatia, Macedonia and Slovakia, which were previously assigned to T-Com. Again T-Mobile USA was particularly successful in acquiring new customers in the first quarter of 2005 over 950,000 new customers opted for the mobile services of the U.S. subsidiary T-Mobile USA.
In the previous twelve months, T-Mobile USA attracted almost 4 million new customers and thus increased its customer base by 28 percent. T-Mobile has been especially successful in the marketing of BlackBerry devices in the United States. More than half a million T-Mobile USA customers now use a BlackBerry for mobile data communications. Monthly ARPU(10) decreased slightly to USD 51 (EUR 39). The churn rate was lowered to 2.8 percent quarter-on-quarter. The churn rate for contract subscribers fell to 2.3 percent.
10 ARPU Average revenue per user is used to measure the monthly revenue from services per customer. ARPU is calculated as follows: revenue generated by customers for services (i.e., voice services including incoming and outgoing calls and data services) plus roaming revenue, monthly charges and revenue from visitor roaming, divided by the average number of customers in the month. Revenue from services excludes the following: revenue from terminal equipment, customer activation, revenue from virtual network operators, and other revenue not generated directly by T-Mobile customers. Visitor roaming revenues are included in ARPU as of the first quarter of 2005. Deutsche Telekom believes this improves comparability with competitor data calculated in the same manner. Historical data was restated accordingly.
25
In Europe, T-Mobile has successfully driven the marketing of the Relax calling plans. With the various Relax calling plans, customers receive a certain bucket of call minutes for defined mobile calls at a monthly package rate. Across Europe, around 3.1 million customers opted for T-Mobiles Relax rates. This number is equivalent to 14 percent of all European fixed-term contract subscribers.
T-Mobile Deutschland continued to focus its marketing activities on fixed-term contract business. Customer growth was almost entirely attributable to the postpaid sector. In total, subscriber numbers grew by 89,000. The churn rate was further reduced to 1.4 percent in the first quarter of 2005. Monthly ARPU was stable year-on-year at EUR 23.
T-Mobile UK acquired 392,000 new customers, 81,000 of which were fixed-term contract subscribers. Thus the number of fixed-term contract subscribers is stable at over 3 million. Monthly ARPU slightly decreased by EUR 1 to EUR 26 quarter-on-quarter. Compared with the previous quarter, the churn rate fell by 0.4 percentage points to 2.6 percent. The companies in the Czech Republic, Hungary and Macedonia also recorded a further customer growth in the first quarter of 2005. The customer base of T-Mobile Austria remained relatively stable. The number of subscribers at T-Mobile Netherlands, however, fell by 39,000 because of continuing strong competition. Customer numbers also decreased slightly by 30,000 at Euro Tel. High market saturation caused a slight decrease in monthly ARPU compared with the fourth quarter of 2004 in all of T-Mobiles subsidiaries apart from T-Mobile Austria, which achieved a growth in monthly ARPU.
26
Mobile Communications: Development of Operations
|
|
Q1 |
|
Q1 |
|
|
|
|
|
FY |
|
|
|
2005 |
|
2004 |
|
Change |
|
Change |
|
2004 |
|
|
|
millions of |
|
millions of |
|
millions of |
|
% |
|
millions of |
|
|
|
|
|
|
|
|
|
|
|
|
|
Total revenue(a) |
|
6,746 |
|
6,272 |
|
474 |
|
7.6 |
|
26,527 |
|
of which: T-Mobile Deutschland |
|
2,074 |
|
2,120 |
|
(46 |
) |
(2.2 |
) |
8,745 |
|
of which: T-Mobile UK |
|
988 |
|
1,133 |
|
(145 |
) |
(12.8 |
) |
4,344 |
|
of which: T-Mobile Austria |
|
222 |
|
235 |
|
(13 |
) |
(5.5 |
) |
882 |
|
of which: T-Mobile Netherlands |
|
256 |
|
250 |
|
6 |
|
2.4 |
|
1,046 |
|
of which: T-Mobile CZ |
|
217 |
|
186 |
|
31 |
|
16.7 |
|
827 |
|
of which: T-Mobile Hungary |
|
256 |
|
235 |
|
21 |
|
8.9 |
|
1,049 |
|
of which: T-Mobile Hrvatska (Croatia) |
|
101 |
|
89 |
|
12 |
|
13.5 |
|
436 |
|
of which: EuroTel(b) (Slovakia) |
|
86 |
|
|
|
n.a. |
|
n.a. |
|
|
|
of which: Mobimak (Macedonia) |
|
31 |
|
30 |
|
1 |
|
3.3 |
|
135 |
|
of which: T-Mobile USA |
|
2,598 |
|
2,053 |
|
545 |
|
26.5 |
|
9,278 |
|
EBIT (Profit from operations) |
|
966 |
|
1,141 |
|
(175 |
) |
(15.3 |
) |
1,510 |
|
EBIT margin |
(%) |
14.3 |
|
18.2 |
|
|
|
|
|
5.7 |
|
|
|
|
|
|
|
|
|
|
|
|
|
Depreciation, amortization and impairment losses |
|
(1,136 |
) |
(685 |
) |
(451 |
) |
(65.8 |
) |
(6,953 |
) |
EBITDA(c) |
|
2,102 |
|
1,826 |
|
276 |
|
15.1 |
|
8,463 |
|
Special factors affecting EBITDA(c) |
|
(9 |
)(d) |
|
|
(9 |
) |
n.a. |
|
68 |
(e) |
Adjusted EBITDA(c) |
|
2,111 |
|
1,826 |
|
285 |
|
15.6 |
|
8,395 |
|
Adjusted EBITDA margin(c) |
(%) |
31.3 |
|
29.1 |
|
|
|
|
|
31.6 |
|
|
|
|
|
|
|
|
|
|
|
|
|
Cash capex(f) |
|
(2,505 |
) |
(825 |
) |
(1,680 |
) |
n.a. |
|
(3,078 |
) |
|
|
|
|
|
|
|
|
|
|
|
|
Number of employees(g) |
|
48,914 |
|
46,337 |
|
2,577 |
|
5.6 |
|
47,418 |
|
The Mobile Communications strategic business area includes all activities of the fully consolidated mobile communications companies in Germany, the United Kingdom, the United States, the Czech Republic, Austria, the Netherlands, Hungary, Croatia, Slovakia and Macedonia as well as minority investments in Russia and Poland.
(a) These amounts relate to the companies respective unconsolidated financial statements (single-entity financial statements adjusted for uniform group accounting policies and reporting currency) without taking into consideration consolidation effects at the level of the strategic business area.
(b) Fully consolidated as of the first quarter of 2005. Rebranding as T-Mobile Slovensko at the beginning of May 2005.
(c) Deutsche Telekom defines EBITDA as profit/loss from operations excluding depreciation and amortization. For a detailed explanation of the special factors affecting EBITDA, adjusted EBITDA, and the adjusted EBITDA margin, please refer to Reconciliation of pro forma figures, page 41 et seq. For detailed information and calculations of the figures for 2004, please refer to the reconciliation report Historical figures according to IFRS. New Group organization.
(d) Expenses at T-Mobile Austria for Save for Growth (EUR 7 million), expenses at T-Mobile Deutschland for Vivento (EUR 2 million).
(e) Proceeds from the sale of Virgin Mobile (EUR 75 million) at T-Mobile UK, expenses at T-Mobile Deutschland for Vivento (EUR 7 million).
(f) Investments in property, plant and equipment, and intangible assets (excluding goodwill) as shown in the cash flow statement.
(g) Average number of employees.
27
Mobile Communications: Total revenue
In the mobile communications segment, the Deutsche Telekom Group increased its revenue by 7.6 percent or by EUR 474 million compared with the first quarter of 2004. In addition to the first-time consolidation of EuroTel accounting for EUR 86 million, this increase was attributable to the revenue growth of EUR 545 million at T-Mobile USA. The operations in the Czech Republic and Croatia achieved double-digit growth rates. In the United Kingdom, revenue declined by EUR 145 million which was mainly a result of the cut in termination charges. Low sales in the terminal equipment business caused revenue in Germany to decrease slightly.
Mobile Communications: EBITDA, adjusted EBITDA
Both EBITDA and adjusted EBITDA in the mobile communications segment amounted to around EUR 2.1 billion in the first quarter of 2005. In relation to revenue, this corresponds to a disproportionately high increase of 15.1 percent and 15.6 percent respectively year-on-year. Almost all companies contributed to this increase. At around 31 percent, the adjusted EBITDA margin was almost 2 percentage points higher than in the first quarter of 2004. T-Mobile Deutschland contributed EUR 825 million to adjusted EBITDA, followed by T-Mobile USA with EUR 602 million and T-Mobile UK with EUR 277 million. The operations in the Czech Republic and Hungary generated EBITDA of around EUR 100 million respectively, the companies in Austria, Croatia and Slovakia around EUR 50 million each, and T-Mobile Netherlands EUR 26 million.
The EBITDA margin was 40 percent in Germany, 28 percent in the United Kingdom and 23 percent in the United States. The margin in the United Kingdom was impacted in particular by the cut in termination charges. In the United States, the margin is negatively influenced under IFRS due to two accounting differences between IFRS and the previously reported German GAAP. These are the inclusion of other taxes (principally real estate tax) as expenses effecting EBITDA, and a uniform distribution of future increasing lease expenses over the respective lease term, which has no impact on cash flow. The operations in the Czech Republic, Croatia, Macedonia and Slovakia generated margins on a scale of around 50 percent. T-Mobile Hungarys margin was around 39 percent, T-Mobile Austrias around 27 percent and T-Mobile Netherlands around 10 percent.
Mobile Communications: EBIT
EBIT decreased by around 15 percent to EUR 966 million compared with the first quarter of the previous year. This decrease is essentially attributable to higher amortization of UMTS licenses in Germany and the United Kingdom, which under IFRS had not been recorded in the first quarter of 2004, as well as higher depreciation of property, plant and equipment. These are mainly due to depreciation of network infrastructure in California, Nevada and New York as well as depreciation of UMTS property, plant and equipment in Germany and the United Kingdom.
Mobile Communications: Personnel
The number of employees in Mobile Communications increased by 2,577 to 48,914 at the end of the first quarter of 2005. This rise relates mainly to staff additions at the fast-growing subsidiary T-Mobile USA and to newly consolidated operations in Slovakia; in contrast, the number of employees in Western Europe fell slightly.
28
|
|
|
|
Q1 |
|
Q1 |
|
Change(a) |
|
Change(a) |
|
FY |
|
|
|
|
|
|
|
|
|
|
|
% |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Enterprise Services |
|
|
|
|
|
|
|
|
|
|
|
|
|
Computing and Desktop Services |
|
|
|
|
|
|
|
|
|
|
|
|
|
Processor capacity |
|
(MIPS)(b) |
|
130,429 |
|
116,956 |
|
13,473 |
|
11.5 |
|
130,786 |
|
Number of servers managed and serviced |
|
(units) |
|
36,360 |
|
31,365 |
|
4,995 |
|
15.9 |
|
35,418 |
|
Number of workstations managed and serviced |
|
(millions of units) |
|
1.3 |
|
1.2 |
|
|
|
|
|
1.2 |
|
Proportion of support activities, Germany |
|
(%) |
|
60.5 |
|
59.6 |
|
|
|
|
|
60.6 |
|
Proportion of retail, Germany |
|
(%) |
|
39.5 |
|
40.4 |
|
|
|
|
|
39.4 |
|
Systems Integration |
|
|
|
|
|
|
|
|
|
|
|
|
|
Hours billed |
|
(millions) |
|
2.8 |
|
2.9 |
|
|
|
|
|
11.7 |
|
Utilization rate(c) |
|
(%) |
|
77.3 |
|
73.5 |
|
|
|
|
|
77.8 |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Business Services |
|
|
|
|
|
|
|
|
|
|
|
|
|
Voice revenue |
|
(millions of ) |
|
455 |
|
472 |
|
(17 |
) |
(3.6 |
) |
1,933 |
|
Data revenue (legacy/IP) |
|
(millions of ) |
|
579 |
|
594 |
|
(15 |
) |
(2.5 |
) |
2,593 |
|
IT revenue |
|
(millions of ) |
|
32 |
|
19 |
|
13 |
|
68.4 |
|
77 |
|
(a) The total was calculated on the basis of precise figures and rounded to millions. Percentages calculated on the basis of figures shown.
(b) Million instructions per second.
(c) Ratio of average number of hours billed to maximum possible hours billed per period.
Business Customers: Selected KPIs
In the first quarter of 2005, the Deutsche Telekom Group significantly increased revenue in its newly formed Business Customers strategic business area (T-Systems), generating revenue growth of 1.6 percent compared with the prior-year quarter. Profit before income taxes in particular increased substantially as EBITDA improved slightly.
The T-Systems Enterprise Services (ES) business unit made a significant contribution to this positive development. The ES unit is the business areas point of contact for multinational corporations and major public authorities. In the highly competitive IT services market, the ES Computing & Desktop Services segment won a number of new customer projects: Compared with the prior-year period, the number of servers managed and serviced increased by 15.9 percent, while the number of workstations managed and serviced increased by 3.8 percent. In addition, there was a slight increase in the proportion of support activities, which generate higher margins than pure sales activities. MIPS (million instructions per second) rose by 11.5 percent year-on-year; due to the consolidation of computing centers, however, the ES Computing & Desktop Services segment recorded a slight decrease in processor capacity as against year-end 2004.
Development in the ES - Systems Integration segment was also positive, with an improvement in the capacity utilization rate of almost 4 percent compared with the corresponding prior-year period. In particular, this reflects the capacity adjustments implemented due to market developments, which served to offset the slight decline in the number of hours billed.
29
In the first quarter of 2005, T-Systems Business Services (BS) was faced with sustained, significant price and competitive pressure in its voice and legacy data activities. The business unit, which is responsible for around 160,000 large and medium-sized businesses, recorded slightly negative performance in the reporting period. However, the marketing focus on IT services for medium-sized enterprises that was adopted as part of the restructuring process started to bear fruit, generating a significant increase in revenue.
Business Customers: Development of operations
|
|
Q1 |
|
Q1 |
|
|
|
|
|
FY |
|
|
|
2005 |
|
2004 |
|
Change |
|
Change |
|
2004 |
|
|
|
millions of |
|
millions of |
|
millions of |
|
% |
|
millions of |
|
|
|
|
|
|
|
|
|
|
|
|
|
Total revenue |
|
3,124 |
|
3,075 |
|
49 |
|
1.6 |
|
12,957 |
|
EBIT (Profit from operations) |
|
180 |
|
159 |
|
21 |
|
13.2 |
|
570 |
|
Special factors affecting EBIT |
|
(1 |
) |
(3 |
) |
2 |
|
66.7 |
|
(121 |
) |
Adjusted EBIT |
|
181 |
|
162 |
|
19 |
|
11.7 |
|
691 |
|
Adjusted EBIT margin |
(%) |
5.8 |
|
5.3 |
|
|
|
|
|
5.3 |
|
|
|
|
|
|
|
|
|
|
|
|
|
Depreciation, amortization and impairment losses |
|
(215 |
) |
(232 |
) |
17 |
|
7.3 |
|
(947 |
) |
EBITDA(a) |
|
395 |
|
391 |
|
4 |
|
1.0 |
|
1,517 |
|
Special factors affecting EBITDA(a) |
|
(1 |
) |
(3 |
) |
2 |
|
66.7 |
|
(121 |
) |
Adjusted EBITDA(a) |
|
396 |
|
394 |
|
2 |
|
0.5 |
|
1,638 |
|
Adjusted EBITDA margin(a) |
(%) |
12.7 |
|
12.8 |
|
|
|
|
|
12.6 |
|
|
|
|
|
|
|
|
|
|
|
|
|
Cash capex(b) |
|
(132 |
) |
(124 |
) |
(8 |
) |
(6.5 |
) |
(757 |
) |
|
|
|
|
|
|
|
|
|
|
|
|
Number of employees(c) |
|
51,314 |
|
52,357 |
|
(1,043 |
) |
(2.0 |
) |
51,978 |
|
(a) Deutsche Telekom defines EBITDA as profit/loss from operations excluding depreciation and amortization. For a detailed explanation of the special factors affecting EBITDA, adjusted EBITDA, and the adjusted EBITDA margin, please refer to Reconciliation of pro forma figures, page 41 et seq. For detailed information and calculations of the figures for 2004, please refer to the reconciliation report Historical figures according to IFRS. New Group organization.
(b) Investments in property, plant and equipment, and intangible assets (excluding goodwill) as shown in the cash flow statement.
(c) Average number of employees.
Business Customers: Total revenue
In the first quarter of 2005, total revenue in the Business Customers strategic business area increased by 1.6 percent to EUR 3,124 million. The substantial revenue growth of over EUR 134 million in the Enterprise Services business unit more than offset the decrease of around EUR 85 million at Business Services.
With revenue growth of 9.6 percent, the ES Computing & Desktop Services segment made a significant contribution to the positive result for the first quarter recorded by Business Customers. Revenue in the ES Systems Integration segment increased by 4.6 percent compared with the first quarter of 2004. In the ES Telecommunications segment, new customer projects allowed T-Systems to generate revenue growth of 2.9 percent as against the corresponding prior-year period.
30
Business Customers: Net revenue
Business with customers outside the Deutsche Telekom Group further expanded in the first quarter of 2005. At 2 percent, net revenue growth in the reporting period was stronger than the growth in total revenue. This development reflects T-Systems successful positioning on the market and the continued substitution of internal revenue with external revenue.
The Enterprise Services business unit made a particularly important contribution to the growth in net revenue, generating an increase of 5.8 percent compared with the first quarter of 2004. This was driven in particular by the ES Computing & Desktop Services segment, in which T-Systems recorded growth of 9.5 percent in the reporting period. This positive development was primarily due to the consolidation and sustained expansion of existing customer relationships. By contrast, net revenue in the ES Systems Integration segment declined due to the continued price pressure in the external market.
Considerable price and competitive pressure also had a negative impact on revenue at Business Services: The net revenue recorded by this business unit was down 2.2 percent on the corresponding prior-year period.
Business Customers: EBITDA, adjusted EBITDA
In the first quarter of 2005, EBITDA and adjusted EBITDA both increased by around 1 percent year-on-year. This development was due to EBITDA growth of 2.8 percent at T-Systems Enterprise Services, which more than offset the decrease at T-Systems Business Services. This reflects the successful implementation of cost reduction and efficiency enhancement measures in the Business Customers strategic business area as well as the first positive effects of the Focus on Growth program, which T-Systems is pressing ahead with systematically as part of the Group-wide Excellence Program.
Business Customers: EBIT, adjusted EBIT
EBIT improved significantly by 13.2 percent compared with the first quarter of 2004. Adjusted EBIT also increased considerably by 11.7 percent in the reporting period. This increase is due to the cost reduction and efficiency enhancement measures implemented, as well as the lower level of depreciation and amortization.
Business Customers: Personnel
The average headcount within the Business Customers business area decreased by 1,043 to 51,314 compared with the prior-year quarter.
31
Group Headquarters & Shared Services.
(a) Group Headquarters primarily includes subsidiaries such as Deutsche Telekom International Finance B. V., Deutsche Telekom Holding B. V. and T-Venture Holding GmbH.
(b) Real Estate Services (GuG) = Deutsche Telekom Immobilien und Service
GmbH (DeTeImmobilien),
DFMG Deutsche Funkturm GmbH, GMG Generalmietgesellschaft mbH (GMG), Sireo Real
Estate Asset Management GmbH (Sireo), and Power and Air Condition Solution
Management GmbH & Co.KG (PASM).
(c) Including Vivento Customer Services GmbH & Co.KG (VCS) and Vivento Technical Services GmbH & Co.KG (VTS).
(d) Primarily: DeTeAssekuranz Deutsche Telekom Assekuranzvermittlungsgesellschaft mbH, Deutsche Telekom Training GmbH, Fachhochschule Leipzig, Human Resources Management, Accounting & Controlling.
(e) The former shared service Billing & Collection has been part of the Business Customers strategic business area since the beginning of 2005.
At Group Headquarters & Shared Services, Deutsche Telekom combines its strategic and Group-wide management functions along with operational tasks that are not directly related to the core businesses of the various Group entities. The Shared Services unit includes in particular Vivento, Real Estate Services, and DeTeFleet Services the full-service provider of fleet management and mobility services. Since January 1, 2005, the former shared service Billing & Collection has been managed within the Business Customers strategic business area under the T-Systems brand name. Billing & Collection and T-Systems have been offering Business Process Outsourcing (BPO) to the outside market in a joint initiative since late 2003.
Real Estate Services, the shared service responsible for managing and servicing Deutsche Telekom AGs real estate assets primarily in Germany, was expanded at the beginning of 2005 with the addition of PASM Power and Air Condition Solution Management GmbH & Co. KG and the first foreign investment of the real estate group. Deutsche Telekom Immobilien und Service GmbH together with a local partner formed TELIT Szolgáltató Részvénytársaság in Hungary.
In the first quarter of 2005, Vivento continued the favorable business development of the preceding year, which was initiated by the strategic realignment. The placement and qualification rate reached a stable level at 80 percent.
32
Factors contributing to Viventos high level of placements include not only the employment alliance and major labor-intensive projects, but also the business lines Call Center Unit and Vivento Technical Services GmbH & Co.KG (VTS). These business lines created new jobs in promising new business fields. Vivento Customer Services GmbH & Co.KG (VCS), which launched operations in early 2004 as part of the Call Center Unit, and VTS, which commenced operations in July of 2004, have continually expanded their operational scope. At present, around 5,700 staff are permanently employed in both business lines, approximately 4,800 of which are in the Call Center Unit and a further 900 in VTS.
Vivento Customer Services GmbH & Co. KG, which has 18 offices throughout Germany, has established itself on the quickly expanding market for call center services. As of March 31, 2005, VCS employed approximately 2,500 employees and engaged approximately 700 workers on a temporary basis.
Approximately 900 permanent employees and approximately 700 temporary staff were employed at VTS at March 31, 2005. The company provides installation and after-sales services in the field of technical infrastructure, specifically for companies in the telecommunications and information technology sectors.
In the first quarter of 2005, Vivento took on over 700 employees from the Deutsche Telekom Group. This increased the number of transferred staff to approximately 32,500 since the company was established. More than 2,000 employees left Vivento in the first quarter, and since its formation, approximately 14,800 employees have found jobs outside Vivento. The current number of employees is approximately 17,700: Approximately 700 are Viventos own employees/members of management, around 5,700 work in either of the two business lines, and around 11,200 are transferred employees. Around 7,100 of these 11,200 employees were engaged on a contract or temporary basis in the first quarter of 2005.
Building on its ongoing goal, namely to place as many employees as possible in permanent jobs inside and outside the Group, Vivento will continue to direct its strategic focus on expanding the business lines and realizing additional placement opportunities in 2005. As in 2004, the top priority will be long-term staff reductions in the Group. At the same time, emphasis will be placed on continued cooperation with government agencies and public institutions in order to provide new career prospects, in particular to employees with civil-servant status. The working relationship with the Federal Employment Agency (Bundesagenturfür Arbeit) and municipal governments in connection with the Federal Governments Hartz IV program has established an important foundation here. During the reporting period, the transition from the project phase, where data had to be collected for the new long-term unemployment benefits system, to the support and job placement phase for recipients of the restructured benefits was successful.
33
Group Headquarters & Shared Services: Development of operations
|
|
Q1 |
|
Q1 |
|
|
|
|
|
FY |
|
|
|
2005 |
|
2004 |
|
Change |
|
Change |
|
2004 |
|
|
|
millions of |
|
millions of |
|
millions of |
|
% |
|
millions of |
|
|
|
|
|
|
|
|
|
|
|
|
|
Total revenue |
|
853 |
|
866 |
|
(13 |
) |
(1.5 |
) |
3,526 |
|
EBIT (Loss from operations) |
|
(292 |
) |
(324 |
) |
32 |
|
9.9 |
|
(1,432 |
) |
EBIT margin |
(%) |
(34.2 |
) |
(37.4 |
) |
|
|
|
|
(40.6 |
) |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Depreciation, amortization and impairment losses |
|
(209 |
) |
(204 |
) |
(5 |
) |
(2.5 |
) |
(876 |
) |
EBITDA(a) |
|
(83 |
) |
(120 |
) |
37 |
|
30.8 |
|
(556 |
) |
Special factors affecting EBITDA(a) |
|
(11 |
) |
(33 |
) |
22 |
|
66.7 |
|
(8 |
) |
Adjusted EBITDA(a) |
|
(72 |
) |
(87 |
) |
15 |
|
17.2 |
|
(548 |
) |
Adjusted EBITDA margin(a) |
(%) |
(8.4 |
) |
(10.0 |
) |
|
|
|
|
(15.5 |
) |
|
|
|
|
|
|
|
|
|
|
|
|
Cash capex(b) |
|
(56 |
) |
(56 |
) |
0 |
|
0.0 |